Hotel Suljovic

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Guests frequently highlight the hotel's convenient location, particularly its proximity to the airport, making it a practical choice for transit.

• The hotel's location near the airport is a significant advantage.
• Some visitors found the staff to be friendly and welcoming.
• The rooms were noted by a few as being clean and tidy.

Areas to improve

A considerable number of guests reported dissatisfaction with small, misrepresented rooms, poor service, and issues concerning cleanliness and breakfast quality.

• Rooms were often described as small and not matching advertised images.
• Service was a frequent point of complaint, with some staff interactions being negative.
• Breakfast quality was poor, with limited options noted by many.
• Cleanliness standards in the rooms and facilities were a concern for several visitors.

What guests love

Saudi visitors appreciate the hotel's convenient location near the airport and the friendly, attentive service provided by the staff.

• Guests noted the rooms were clean and tidy.
• The location is highlighted as being close to the airport.
• Some found the breakfast to be varied and good.

Areas to improve

Some Saudi guests encountered issues with room cleanliness, small spaces, and a lack of essential amenities.

• Concerns were raised about rooms being unclean, old, and having insects.
• Guests mentioned that rooms were small and did not match the pictures.
• A lack of amenities such as tissues, trash cans, and mini-bars was noted.

What guests love

Emirati guests appreciate the hotel's convenient proximity to the airport, making arrivals and departures smooth.

• The hotel's location is close to the airport.
• Some visitors found the hotel suitable for short stays.

Areas to improve

Emirati visitors encountered negative experiences concerning poor customer service, booking issues, and facility quality, impacting their overall satisfaction.

• Some staff members were reportedly rude and disregarded paid bookings.
• Breakfast quality and facilities, such as bathrooms, were noted as subpar.
• The location is distant from public transport, with unexpected additional charges mentioned.

What guests love

Omani guests appreciate the hotel's convenient location, noting the rooms are comfortable for short stays, suitable for sleeping.

• The hotel's location is praised.
• Rooms offer comfort for sleeping.
• Air conditioning is available in the rooms.

Areas to improve

Omani guests mention that rooms can be small, and the hotel lacks basic services like luggage assistance, with a modest breakfast.

• Rooms are noted as being somewhat small.
• Luggage assistance service is unavailable.
• The breakfast offered is modest.

Amenities

• Free parking
• Free Wifi
• Airport shuttle
• Family rooms
• Non-smoking rooms
• Restaurant
• 24-hour front desk
• Room service

Where it is

Kurta Schorka 22, 71000 Sarajevo, Bosnia and Herzegovina