Hotel Terex
Hotel in Sarajevo, Bosnia & Herzegovina
What Arab guests said
What guests love
Guests appreciate the friendly and respectful staff, noting the hotel's cleanliness and quiet atmosphere, along with its convenient proximity to the airport and services.
- The welcoming and kind demeanor of the staff is frequently praised.
- The hotel's good location near the airport and essential services is highlighted.
- Some guests mention the cleanliness and peaceful environment of the property.
- Newer facilities in certain wings are noted as a positive aspect.
Areas to improve
The hotel faces criticism regarding old furniture and furnishings, issues with bathroom cleanliness, and the absence of essential services like room service or drinking water.
- Many guests complain about the old furniture and worn-out furnishings needing replacement.
- Problems with bathroom cleanliness and the lack of a bidet are mentioned.
- The hotel lacks basic amenities such as room service or provision of drinking water.
- The breakfast is described as very basic and lacking variety.
What guests love
Saudi guests appreciate the friendly and respectful demeanor of the hotel staff, noting the convenient location near the airport as a significant advantage.
- Visitors commend the kindness and cooperation of the staff at reception and in the restaurants.
- The hotel's proximity to the airport is highlighted as a key positive aspect for many.
- Newer suites were described as wonderful, with mentions of the place's cleanliness and quiet atmosphere.
Areas to improve
Some Saudi guests encountered issues concerning breakfast quality, alongside problems with facilities and room maintenance.
- Visitors expressed dissatisfaction with the breakfast, describing it as basic or lacking variety.
- Concerns were raised about the cleanliness of furnishings and bathrooms, and the absence of essential amenities.
- Certain rooms experienced air conditioning or door maintenance issues, with some noting street noise disturbances.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
Show all amenities (49)
- Linens
- Wardrobe or closet
- Outdoor furniture
- Terrace
- Garden
- Socket near the bed
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Coffee house on site
- Breakfast in the room
- Bar
- Restaurant
- Invoice provided
- Private check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Key access
- Convenience store on site
- Air conditioning
- Hypoallergenic room available
- Wake-up service
- Hardwood or parquet floors
- Heating
- Soundproof
- Packed lunches
- Carpeted
- Family rooms
- Non-smoking rooms
- Room service
- Upper floors accessible by stairs only
Where it is
Ive Andrića 23, 71123 Sarajevo, Bosnia and Herzegovina