Hotel Vezir Palace

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's convenient location near attractions and the welcoming, helpful nature of the staff, contributing to a pleasant stay.

• The strategic location close to the castle and river.
• The staff's friendly and accommodating service.
• Cleanliness of the rooms and common areas.
• The quality of the breakfast offered.

Areas to improve

Some Arab guests encountered issues with inefficient air conditioning, alongside comments regarding room service and limited breakfast options.

• Air conditioning performance issues leading to warm rooms.
• Absence of certain basic services like luggage assistance or daily housekeeping.
• Limited breakfast variety.
• Lack of refrigerators in rooms.

What guests love

Saudi guests appreciate the hotel's prime location near attractions and the comfortable, clean environment they experienced during their stay.

• The hotel's strategic location near the castle and river.
• Friendly reception and service from the staff.
• Good level of cleanliness and comfortable rooms.
• The provided breakfast was satisfactory.

Areas to improve

Some Saudi guests encountered issues with ineffective air conditioning and noted shortcomings in basic services that did not meet four-star hotel standards.

• Problems with air conditioning and its lack of effectiveness.
• Absence of basic services like luggage assistance.
• Lack of amenities such as refrigerators in rooms.
• Limited breakfast options and modest quality.

What guests love

Kuwaiti guests frequently praise the hotel's convenient location and the welcoming demeanor of its staff. Many find the overall experience satisfactory.

• The hotel's strategic location is a significant advantage for exploring.
• Staff members are noted for their friendly and welcoming service.
• Guests generally report a positive overall impression of their stay.

Areas to improve

Some Kuwaiti visitors encountered issues with the air conditioning, alongside comments regarding other services like internet access and breakfast offerings.

• Several guests reported that the air conditioning was not sufficiently effective.
• The absence of internet service was noted by some visitors.
• Breakfast quality received feedback indicating it was rather basic.
• Certain rooms lacked essential amenities such as an electric kettle.

What guests love

Omani guests appreciate the hotel's convenient location near key attractions and commend the friendly, helpful staff for their assistance.

• The hotel's location is good and close to main sights.
• Staff members are friendly and offer valuable help.
• Overall a pleasant stay experience.

Areas to improve

Some Omani visitors encountered room maintenance issues, including a lack of daily cleaning service and non-functional air conditioning units.

• Room cleaning service was not provided during the stay.
• The air conditioning system was not working properly.
• Some rooms experienced issues with cooling.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Private bathroom
• Toilet
• Hairdryer
• Shower

Where it is

Varoš bb, Travnik, 72270 Travnik, Bosnia and Herzegovina