Motel Aura
Bed & breakfast in Mostar, Bosnia & Herzegovina
What Arab guests said
What guests love
Arab guests appreciate the high cleanliness and peaceful atmosphere of the accommodation, complemented by the friendly and welcoming staff.
- Visitors praise the cleanliness and quietness of the place, contributing to a comfortable stay.
- Guests value the warm reception and helpfulness of the staff, enhancing their experience.
- The breakfast is noted as good and comprehensive, meeting guest needs satisfactorily.
- The location is convenient due to its proximity to shopping centers and restaurants.
Areas to improve
Some Arab guests encountered challenges with essential amenities and reception services, impacting their overall comfort.
- Several visitors noted the absence of refrigerators or kettles in the rooms.
- It was observed that reception staff might only speak one language, potentially hindering communication.
- Certain rooms lacked basic facilities like bidets or proper water drainage.
- Payment for additional services like tea and coffee was sometimes requested upfront.
What guests love
Saudi guests found the motel to be a good choice, appreciating the welcoming staff and the overall cleanliness. The breakfast served was also noted as satisfying and well-prepared.
- Friendly and accommodating staff service.
- Cleanliness of the rooms and the property.
- A good and satisfying breakfast offering.
- Convenient location near essential amenities.
Areas to improve
Some Saudi visitors noted a few missing amenities in the rooms, such as the absence of a refrigerator or a water kettle. There were also comments regarding the electrical outlets requiring an adapter.
- Lack of a refrigerator in the rooms.
- No water kettle provided.
- Electrical outlets may require an adapter.
- Some bathroom fixtures were noted as missing.
What guests love
Omani guests appreciate the overall tranquility of the motel and the welcoming reception, noting its convenient proximity to central areas.
- Staff members were noted for their helpfulness and cooperative attitude.
- The quality of the breakfast served received positive remarks.
- The accommodation offers a peaceful and comfortable atmosphere.
Areas to improve
Some Omani visitors encountered communication challenges with reception staff due to language barriers, alongside some issues concerning facilities.
- Reception staff were observed to have limited language proficiency, impacting communication.
- Guests were asked to pay for beverages prior to their departure.
- Some guests reported incomplete facilities within their rooms.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bathtub or shower
- Slippers
- Private bathroom
- Toilet
Show all amenities (60)
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Extra long beds (> 6.5 ft)
- Inner courtyard view
- Landmark view
- Mountain view
- Garden view
- View
- Sun deck
- BBQ facilities
- Patio
- Balcony
- Terrace
- Garden
- Dining table
- Drying rack for clothing
- Fold-up bed
- Clothes rack
- Fishing
- Dining area
- Sitting area
- Desk
- Flat-screen TV
- Satellite channels
- Radio
- TV
- Fruit
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Restaurant
- Invoice provided
- Private check-in/out
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Suit press
- Ironing service
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Shuttle service
- Designated smoking area
- Air conditioning
- Smoke-free property
Where it is
Bišće Polje bb, 88000 Mostar, Bosnia and Herzegovina