Orange Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainisOmanis

What guests love

Guests frequently praise the hotel's convenient location, proximity to amenities, and the friendly, efficient service provided by the staff.

• The location is ideal, situated near vital facilities and a pleasant walking path.
• Staff interactions are consistently noted as friendly and helpful.
• Cleanliness of rooms and common areas is a recurring positive comment.
• Breakfast is generally considered good, offering satisfactory variety.

Areas to improve

Several guests encountered issues with limited and distant parking, alongside some noise disturbances from the surrounding area.

• Parking availability is a significant concern, often requiring long walks or extra fees.
• Some rooms lack basic amenities like a kettle or toothbrush.
• Noise from outside the hotel is occasionally reported, particularly late at night.
• The hotel's facilities are noted by some as being dated and in need of renovation.

What guests love

Saudi visitors praise the hotel's prime location, situated in a vibrant area surrounded by restaurants, cafes, and beautiful parks, along with its proximity to essential services and public transport.

• The location is strategic and close to all services and amenities.
• A variety of Arabic restaurants and cafes are available nearby.
• Staff supervisors are friendly and very cooperative.

Areas to improve

Some Saudi visitors encountered challenges related to the hotel's infrastructure, noting its age and need for renovation, alongside issues with parking and noise levels.

• The hotel requires renovation and parking is distant and not easily accessible.
• Continuous noise disturbances affected guests' comfort.
• Some staff members were unhelpful with basic service requests.

What guests love

Emirati guests highlight the hotel's prime location and proximity to amenities, alongside clean rooms and pleasant staff interactions.

• The location is strategic and close to everything.
• Rooms and common areas are kept clean.
• Staff are friendly and welcoming.
• Convenient amenities are available.

Areas to improve

Some Emirati guests experienced issues with room air conditioning, limited breakfast choices, and difficulties finding convenient nearby parking.

• Room air conditioning was not effective.
• The breakfast buffet lacked variety.
• Finding nearby parking proved challenging.
• Rooms were not equipped with a kettle.

What guests love

Kuwaiti guests appreciate Orange Hotel's convenient location, highlighting its cleanliness and the helpfulness of the reception staff.

• The hotel's prime location offers easy access to various attractions.
• High standards of cleanliness in rooms and facilities are noted.
• Reception staff are commended for their cooperative and welcoming service.

Areas to improve

Some Kuwaiti guests noted areas for improvement, including missing in-room amenities and a perceived difference in service level.

• Certain rooms lack basic amenities like a coffee kettle and toothbrushes.
• The hotel's standard is perceived as below the advertised four-star rating.
• Breakfast offerings are modest, and parking facilities are located at a distance.

What guests love

Bahraini guests appreciate the hotel's prime location and good services, with special praise for staff efficiency and enjoyable breakfast.

• The hotel's central location is a key highlight for visitors.
• Guests commend the staff's efficiency and respectful service.
• Food quality, particularly breakfast, was well-received.
• Clean rooms and common areas contribute to a pleasant stay.

Areas to improve

A few Bahraini guests noted issues with room preferences, alongside suggestions for facility improvements and comfort aspects.

• Some guests received rooms that did not match their prior bed type requests.
• Suggestions include adding support handles in the shower area for easier use.
• A desire for better room views was expressed by some visitors.
• Minor external noise was noted during late-night hours.

What guests love

Omani guests praise the apartments for their beautiful design, harmonizing style and comfort, with bright natural light creating a warm and inviting atmosphere.

• Apartments feature an elegant, modern interior design blending comfort and functionality.
• Bright natural light through large windows creates a pleasant and welcoming ambiance.
• The accommodation offers a complete residential experience in a tranquil, distinctive setting.

Areas to improve

Some Omani guests noted service issues, including needing to handle their own luggage and concerns about room door security preventing staff entry while guests are present.

• Guests are required to manage their own luggage.
• Room doors lack a lock that prevents staff from opening them while guests are inside.
• The breakfast selection offered limited variety.

Amenities

• Toilet paper
• Towels
• Bidet
• Bathtub or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Mala aleja 73, 71210 Sarajevo, Bosnia and Herzegovina