Resort Una Park

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests appreciate the resort's tranquil location amidst beautiful nature, close to key attractions.

• Visitors commend the cleanliness and tidiness of the property, ensuring a comfortable stay.
• Guests frequently thank the staff and owners for their warm hospitality and friendly service.
• The peaceful atmosphere and relaxation offered by the resort are valued.
• The location is noted as ideal for nature lovers seeking scenic rural surroundings.

Areas to improve

Some guests encountered issues with essential services and location, alongside remarks about amenities.

• Visitors reported recurring interruptions in electricity or water supply during their stays.
• A few guests mentioned the location's distance from the city center and reliance on a car for services.
• Feedback included the absence of certain basic items in bathrooms or rooms.
• Several guests noted limited breakfast options or the quality of some meals.

What guests love

Saudi guests appreciate the tranquil location and beautiful natural surroundings of the resort, with particular praise for the high level of cleanliness and the friendly service from staff and owners.

• Visitors commend the property's cleanliness and tidiness, contributing to a comfortable stay.
• Guests value the kindness and helpfulness of the staff, especially the welcoming owners.
• The location is considered ideal for those seeking peace and relaxation amidst scenic nature.
• Saudi visitors enjoy the pleasant views and comfortable outdoor seating areas.

Areas to improve

Some Saudi guests noted the resort's distance from the city center and challenges in accessing services, along with comments on limited breakfast options and certain amenities.

• The location is mentioned as being relatively far from the city center with a lack of nearby services.
• Some visitors observed limited choices for breakfast and other meals.
• A few guests pointed out the absence of certain basic room amenities like bidets or balconies.
• Minor issues with appliance maintenance or water interruptions were experienced by some.

What guests love

Emirati guests appreciate the resort's tranquil location amidst beautiful nature, praising the clean and comfortable rooms, alongside the welcoming and helpful staff.

• The prime mountain location offers lovely natural views.
• Rooms are clean and pleasant, contributing to an enjoyable stay.
• Staff are friendly and very helpful, offering assistance when needed.
• Nearby attractions like waterfalls and riverside restaurants are recommended.

Areas to improve

Some visitors experienced power outages and elevator malfunctions, requiring them to use the stairs for luggage.

• Power outages occurred twice during the stay.
• The elevator stopped working, necessitating the use of stairs.
• Solutions for power interruptions and elevator issues are advised.

What guests love

Kuwaiti guests appreciated the welcoming and friendly staff, making them feel like family, alongside the resort's newness and quiet ambiance.

• Staff members were noted for their friendly and cooperative demeanor, fostering a comfortable family-like atmosphere.
• The resort is new and clean, contributing to a pleasant and peaceful stay.
• Some visitors highlighted the good breakfast and the tranquil location.

Areas to improve

Kuwaiti visitors encountered issues with prolonged electricity outages, alongside problems with air conditioning and some basic facilities.

• Extended electricity shutdowns impacted essential services.
• Some guests reported inadequate performance from the air conditioning system.
• There were instances of guests not receiving their booked room and cold food being served at the restaurant.

What guests love

Omani guests enjoyed a peaceful stay amidst beautiful nature, appreciating the location near tourist attractions and the friendly service from staff.

• The resort is set in a quiet and secure natural environment.
• Rooms are clean and well-maintained.
• Staff members are very friendly and helpful.
• The location is convenient for exploring nearby natural villages.

Areas to improve

Some Omani guests noted limited breakfast options, a lack of basic bathroom amenities, and difficulty accessing nearby facilities on foot.

• The breakfast selection is limited and could offer more variety.
• Bathrooms could benefit from a hand spray and shower partition.
• Hotel slippers were not provided, which is a basic amenity.
• There are few places within walking distance of the resort.

Amenities

• Toilet paper
• Towels
• Bathtub or shower
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Ćukovi Ćukovi bb, 77000 Bihać, Bosnia and Herzegovina