ALOFT

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Arab guests praise the hotel's prime location, particularly the stunning views of Mount Kazbeg and the picturesque village from the balconies, describing them as a memorable experience.

• Panoramic natural scenery of Mount Kazbeg during sunrise offers good beauty.
• Rooms are spacious and comfortable, with beds providing restful sleep.
• The hotel enjoys a location close to the market and tasty restaurants.
• Guests commend the staff's kindness and willingness to assist.

Areas to improve

Some guests encountered challenges regarding room comfort and amenities, including a lack of assistance with luggage and small living spaces.

• Lack of assistance for carrying luggage to upper floors due to the absence of an elevator was noted.
• Certain rooms are small and lack basic amenities like refrigerators or mirrors.
• Discomfort with pillows and poor sound insulation between rooms were mentioned.
• Concerns were raised about noise from maintenance and repair work.

What guests love

Saudi guests highlight the hotel's prime location and stunning mountain views from the balconies, offering a memorable visual experience.

• Saudi families noted the beautiful surrounding natural landscapes.
• Families mentioned spacious rooms and comfortable beds for sleeping.
• Guests appreciated the hotel's proximity to the market and local restaurants.

Areas to improve

Some Saudi guests encountered issues with small room sizes, a lack of basic amenities, and poor sound insulation.

• Guests reported no assistance with luggage to upper floors due to the absence of an elevator.
• Some visitors mentioned small rooms with limited amenities like a fridge or food preparation facilities.
• Travelers noted poor sound insulation between rooms, leading to mutual disturbances.
• A few guests pointed out bathroom issues such as lack of hot water or soap.

What guests love

Emirati guests found Aloft Kazbegi to be a good hotel, highlighting its high level of cleanliness and the helpfulness of the staff, contributing to a pleasant stay.

• The hotel is considered a top choice in Kazbegi.
• Visitors praised the noticeable cleanliness of the property.
• Staff members were very cooperative and provided valuable assistance.

Areas to improve

Some Emirati guests experienced minor discomforts at the hotel, particularly concerning room amenities and the comfort of the bedding.

• Pillows were noted as uncomfortable by some visitors.
• There is a desire for additional room amenities.
• Mattress quality could be improved for better sleep.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Hairdryer
• Shower

Where it is

34 Chavchavadze Street Stepantsminda, Georgia 34 Chavchavadze Street Stepantsminda, Georgia, 4700 Kazbegi, Georgia