Batumi Palm Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Guests often feel a sense of comfort and warmth at this hotel, with friendly staff and good service being key highlights of their stay.

• The welcoming reception and kind interactions from staff are frequently praised, creating a homely and familiar atmosphere.
• Beautiful sea views and a convenient location near the beach are noted as significant positive aspects.
• Spacious and comfortable rooms, along with good cleanliness and amenities like children's play areas and parking, are appreciated.

Areas to improve

Some guests encountered issues related to room cleanliness, facility quality, and occasional concerns regarding safety and service accuracy.

• A few visitors mentioned unpleasant odors in rooms or problems with air conditioning upon arrival.
• There were comments about unclear billing or errors in room assignments during check-in.
• Certain guests reported security concerns, including unauthorized access to rooms.

What guests love

Saudi guests found Batumi Palm Hotel to be a welcoming place, appreciating the attentive service and attention to detail provided by the staff.

• Rooms are spacious with nice views, featuring clean bathrooms equipped with bidets.
• The location is quiet, close to amenities and the beach, offering convenient parking.
• Guests valued the cooperative and friendly staff, contributing to a comfortable stay.

Areas to improve

Some Saudi guests experienced concerns regarding security and cleanliness, alongside minor technical issues within their rooms.

• Incidents of room intrusions or incorrect key assignments were reported, causing guest unease.
• A few guests mentioned issues with room cleanliness or unpleasant odors.
• Technical problems like faulty lighting or non-functional phones were noted, along with a late breakfast start time.

What guests love

Emirati guests appreciate the hotel's convenient location near the airport and its pleasant sea views, along with the welcoming and relaxed atmosphere.

• Strategic location offering easy access.
• Beautiful sea views enhance the stay.
• Friendly and welcoming staff create a homely ambiance.

Areas to improve

Some guests noted areas for improvement, including the swimming pool temperature and the clarity of billing details.

• The swimming pool water was noted as being cold.
• A desire for itemized bills upon checkout was expressed.
• Clarification needed regarding differences between suite types.

What guests love

Kuwaiti guests found the Batumi Palm Hotel to be a welcoming place, appreciating the friendly service and comfortable family atmosphere.

• Staff members are helpful and kind, contributing to a home-like feeling.
• Rooms are spacious and suitable for families, with connecting room options available.
• Visitors enjoyed the pool and game room, along with the hotel's proximity to the beach.

Areas to improve

Some Kuwaiti guests encountered issues related to room odors and the hotel's location.

• A few guests noted unpleasant smells in bathrooms or rooms upon arrival.
• Concerns were raised regarding the hotel's distance from the city center.
• One family experienced issues with room air conditioning and a disturbing smell initially.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Toilet
• Free toiletries
• Bathrobe

Where it is

52 Lech and Maria Kaczynski Street, 6000 Batumi, Georgia