Best Western Kutaisi City Center

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests frequently praise the hotel's central location, offering easy access to key attractions, complemented by the welcoming and cooperative staff who are always ready to assist.

• The prime location serves as an good base for exploring the city.
• Staff members are friendly and helpful, ensuring guest needs are met.
• Rooms are clean and comfortable, with some offering pleasant views.
• Guests feel secure and well-accommodated during their stay.

Areas to improve

Some guests noted that breakfast options were limited and did not meet expectations, with comments regarding the cleanliness of certain areas and the small size of the dining space.

• Breakfast variety and quality did not meet some guests' expectations.
• Issues with carpet cleanliness in rooms were observed by some.
• Parking is limited, and the breakfast area can be crowded and small.
• Temporary issues with facilities like elevators and telephones were reported.

What guests love

Saudi visitors appreciated the hotel's prime location and the helpfulness of the reception staff, often noting the pleasant views from their rooms.

• The hotel's central location was convenient.
• Reception staff were noted for their cooperative and polite service.
• Rooms offered nice views, enhancing the stay.
• The beds were found to be very comfortable.

Areas to improve

Some Saudi guests encountered minor issues regarding breakfast quality and room cleanliness, alongside specific restrictions.

• Breakfast offerings did not fully meet expectations for some visitors.
• Concerns were raised about the cleanliness of room carpets.
• Smoking restrictions in rooms required guests to go elsewhere.

What guests love

Emirati guests praise the hotel's prime location, offering easy access to attractions, alongside the welcoming and cooperative staff who are always ready to assist.

• The hotel's central location is ideal for exploring the city on foot.
• Guests commend the staff's friendliness and their readiness to help.
• Rooms provide a good level of comfort for a pleasant stay.
• The cleanliness of the property was noted positively by visitors.

Areas to improve

Some Emirati guests encountered challenges with limited breakfast options and a small dining area, alongside minor technical issues and restricted parking availability.

• Breakfast offerings were perceived as limited and not meeting expectations.
• The hotel's external parking is restricted, causing some inconvenience.
• Minor technical issues were noted, such as lift downtime or weak Wi-Fi.
• Some rooms were excessively warm, and certain facilities require enhancement.

What guests love

Qatari visitors appreciate the hotel's central and accessible location, finding it a safe and convenient choice, especially for late arrivals.

• The hotel provides a sense of security and ease for guests.
• The rooms offered are good and meet basic expectations.
• The hotel's central location stands out as a key advantage.

Areas to improve

Some Qatari visitors raised concerns regarding the hotel's general cleanliness, alongside remarks about the lobby's size and the quality of breakfast.

• Issues related to cleanliness were noted in certain areas of the hotel.
• The lobby area is described as being somewhat small.
• Breakfast quality was below expectations, with some equipment issues mentioned.

Amenities

• Bathrobe
• Hairdryer
• Alarm clock
• Outdoor furniture
• Terrace
• Live music/Performance
• Desk
• Cable channels

Where it is

11 Joseb Grishashvili Street, 4600 Kutaisi, Georgia