Best Western Premier Batumi

What Arab guests said

🌍All ArabsSaudisKuwaitisOmanis

What guests love

Arab guests appreciate the hotel's prime location near attractions and services, along with the friendly and helpful staff.

• The cleanliness of the rooms and the wonderful sea views are frequently praised.
• Some rooms feature powerful showers with adequately warm water.
• The restaurant is noted for its quick service, and the swimming pools are pleasant.

Areas to improve

Some Arab guests encountered issues with persistent noise from both inside and outside, alongside concerns regarding cleanliness and certain basic services.

• Complaints about noise from dogs, vehicles, and surrounding construction were recurrent.
• Some reported unpleasant room odors and problems with air conditioning or furniture.
• Notes were made about the quality of room service, breakfast, and the need for hotel renovations.

What guests love

Saudi guests frequently highlighted the hotel's convenient location and the friendly, helpful staff who contributed positively to their stays. Many also enjoyed the pleasant sea views.

• Guests appreciated the hotel's prime location, close to attractions and services.
• The staff's welcoming attitude and helpfulness were often noted by visitors.
• Many Saudi travelers enjoyed the wonderful sea views from their rooms.
• The hotel's private elevators were found to be efficient and convenient.

Areas to improve

Some Saudi guests encountered issues with room cleanliness, unpleasant odors, and maintenance problems such as air conditioning or insect presence. A few felt the hotel needed renovation.

• Several guests reported concerns regarding cleanliness, including insects or lingering odors.
• A number of visitors noted maintenance issues or found the rooms needed refreshing.
• Some felt the hotel could benefit from updates to meet a five-star standard.
• A few guests experienced unhelpful service at the front desk or felt the price was too high.

What guests love

Kuwaiti guests appreciated the hotel's prime location and the efficient restaurant service, alongside a pleasant swimming pool.

• The reception staff were helpful and accommodating.
• A nice swimming pool provided a good spot for relaxation.
• Restaurant food was prepared quickly.
• The hotel's location was highlighted as a significant advantage.

Areas to improve

Kuwaiti guests reported disturbances due to persistent noise from various sources, alongside some inconsistencies in service delivery.

• Frequent noise disturbances were noted from inside and outside the rooms.
• Issues with unpleasant odors were mentioned in different areas.
• Inconsistent policies regarding room service delivery were experienced.
• Certain services like room service and laundry did not meet expectations.

What guests love

Omani guests appreciated the hotel's prime location and clean rooms, noting a positive response to their requests.

• The hotel's location offers convenient access.
• Rooms are maintained to a good standard of cleanliness.
• Management responded efficiently to guest needs.

Areas to improve

Some Omani visitors noted areas for improvement concerning room service, restaurant service, and the breakfast experience.

• Room service did not meet expectations.
• Restaurant service quality could be enhanced.
• The breakfast experience was not satisfactory for all.

Amenities

• Bathrobe
• Hairdryer
• Alarm clock
• Terrace
• Aerobics
• Live music/Performance
• Tour or class about local culture
• Themed dinners

Where it is

111 Zurab Gorgiladze St, Batumi 6000, 6001 Batumi, Georgia