BG Palace Hotel

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Arab guests appreciate the hotel for its calm and comfortable atmosphere, with particular praise for the modern, elegant decor and pleasant lighting.

• Rooms are spacious and comfortable, noted for their good cleanliness and attention to aesthetic details.
• Staff members are friendly and helpful, offering valuable assistance.
• The quiet location, close to essential services, is a positive aspect.
• Some rooms feature a bidet, which guests found convenient.

Areas to improve

Some Arab guests encountered challenges regarding the hotel's location, which is noted as being distant from main centers, alongside comments on certain services and staff interactions.

• The hotel's location is mentioned as being somewhat far from the city center or key amenities.
• A few guests noted issues with breakfast quality or availability.
• Some minor maintenance concerns in bathrooms or room amenities were reported.
• A small number of staff members received criticism for unhelpfulness or poor attitude.

What guests love

Saudi guests appreciate BG Palace Hotel as a tranquil and comfortable destination, blending modern design with a warm ambiance for an enjoyable stay.

• Rooms are noted for their cleanliness and comfort, featuring modern decor and thoughtful details.
• Staff members, particularly Nino, are frequently praised for their helpfulness and welcoming attitude.
• The hotel offers a sense of security with its nighttime closure and a quiet location near amenities.
• Guests enjoy the overall comfort, including pleasant beds and good lighting.

Areas to improve

Despite an overall positive experience, some Saudi guests pointed out a few areas for improvement within the hotel.

• Street noise in the morning was mentioned by some as a disturbance to the quiet atmosphere.
• Certain rooms were described as narrow, particularly those with a private pool.
• Minor bathroom issues or worn-out amenities like the water kettle were noted by a few visitors.

What guests love

Emirati guests found the hotel's location to be a positive aspect, with rooms described as good and suitable for stays.

• The hotel's location was highlighted as a positive point by some visitors.
• Rooms were generally described as good and adequate for accommodation.
• Some families noted the hotel was suitable for staying without needing breakfast.

Areas to improve

Emirati guests encountered issues with poor cleanliness, staff attitude, and unavailability of advertised facilities.

• Cleanliness standards were noted as being poor, with a lack of attention to room details.
• Several guests reported negative interactions and unhelpful attitudes from some staff members.
• Facilities like the swimming pool were unavailable, contrary to promotional images.
• Concerns were raised about paid water bottles after the first day and poor soundproofing in rooms.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

77z Nutsubidze street, 0186 Tbilisi, Georgia