City Avenue Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's prime location and proximity to essential amenities, complemented by the friendly and welcoming demeanor of the staff.

• The strategic location, offering easy access to restaurants, shops, and transport, is consistently highlighted as a major advantage.
• Staff interactions are often described as positive and helpful, contributing to a pleasant and professional atmosphere.
• Cleanliness and comfortable beds are noted as significant positive aspects of the stay.

Areas to improve

A segment of guests noted limitations in breakfast variety and some issues concerning room maintenance and air conditioning, which impacted their overall experience.

• The breakfast selection was perceived as limited by some, with occasional comments on its quality.
• Several guests encountered difficulties with the room's air conditioning systems, reporting them as ineffective or blowing hot air.
• There were mentions of needing to request room amenities, alongside minor maintenance issues with doors or elevators.

What guests love

Saudi guests frequently highlight the City Avenue Hotel's convenient location and proximity to amenities, often commending the staff's professional and welcoming service.

• Visitors appreciate the hotel's strategic position, offering easy access to dining and transport.
• The cleanliness of rooms and common areas is often noted as a positive aspect.
• Guests value the staff's friendly demeanor and helpfulness during check-in and check-out.
• The hotel is considered a good value for its price and services.

Areas to improve

A segment of Saudi guests noted certain shortcomings at the hotel, including limited breakfast options and some room maintenance issues.

• The breakfast offerings were described as limited and lacking variety.
• Some visitors reported room maintenance concerns, such as bathroom odors or clogged showers.
• A few guests found rooms to be small, or noted that furniture and carpets needed updating.
• Assistance with luggage handling was mentioned as a missing service.

What guests love

Emirati guests frequently praise the hotel's prime location and proximity to various dining options, alongside the staff's welcoming and helpful service.

• Emirati visitors highlight the hotel's strategic location, making it easy to access.
• Guests from the Emirates commend the staff for their warm welcome and consistent cooperation.
• The hotel's cleanliness and quiet atmosphere are noted as positive aspects of the stay.
• Visitors appreciated the assistance provided by the hotel in changing rooms and accommodating requests.

Areas to improve

Some Emirati guests encountered issues with breakfast variety and air conditioning functionality, alongside challenges in communication with reception staff.

• A few visitors noted that breakfast options were limited and did not meet expectations.
• Concerns were raised regarding air conditioning, with some units being too hot or not working properly.
• Several guests mentioned that rooms felt cramped or lacked a desirable view.
• Some visitors experienced communication difficulties with reception staff due to language barriers.

What guests love

Kuwaiti guests appreciated the hotel's vibrant location, close to essential amenities, and enjoyed the overall comfort and cleanliness during their stay.

• The prime location offers convenient access to restaurants, shops, and necessary services.
• Guests noted the comfortable beds and good water pressure in the bathrooms.
• The cleanliness of rooms and common areas was a notable positive aspect.
• The general quietness of the hotel contributed to a pleasant stay.

Areas to improve

Some Kuwaiti guests encountered issues with room conditions and air conditioning, alongside minor operational inconveniences.

• Some guests reported problems with room air conditioning and unsuitable temperatures.
• Minor issues were noted regarding elevator maintenance and slow response times.
• Unpleasant odors were sometimes present when windows were opened.
• A few visitors mentioned minor room defects, such as bathroom doors.

What guests love

Omani guests found the hotel to be comfortable and good value, highlighting its convenient location for accessing new Tbilisi and the metro.

• The hotel offers a comfortable stay with very comfortable beds.
• Its strategic location provides easy access to key city areas.
• Breakfast options are fully prepared to meet halal requirements.

Areas to improve

Some Omani guests experienced issues with staff helpfulness and room views, noting that amenities required reminders and rooms did not always match bookings.

• Room views facing a back alley were disappointing.
• Water and amenities needed reminders to be replenished.
• Staff at reception and breakfast were perceived as unhelpful.
• The room received differed from the one booked, with no alternative offered.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Agmashenebeli avenue 140 B, Chugureti, 0112 Tbilisi, Georgia