Crystal Residence

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests appreciate the prime location of the apartments, offering beautiful views and proximity to essential services and attractions.

• The apartments are noted for their cleanliness and well-equipped kitchens with new appliances.
• Its location is ideal, being close to the cable car and local attractions for easy access.
• Facilities include large, clean swimming pools and available parking spaces.
• Guests value the overall quiet atmosphere and the completeness of household amenities.

Areas to improve

Some guests encountered issues with reception service and noted a lack of certain essential amenities within the apartments.

• There are comments regarding unprofessionalism and poor service from some reception staff.
• Many bathrooms are noted to be missing a bidet shower, a key amenity for many.
• A lack of basic provisions like water or tissues in rooms was observed by some.
• Certain apartments are described as small or lacking adequate sound insulation.

What guests love

Saudi guests appreciate the prime location of the residence, close to attractions and essential services, along with its cleanliness and enjoyable facilities.

• The location is ideal, near the cable car, activities, and markets.
• The property is clean and features a large, inviting swimming pool.
• Cooking facilities are available, making it suitable for families.
• Some guests noted the staff's friendliness and helpfulness.

Areas to improve

Some Saudi visitors encountered challenges with reception service, a lack of certain basic amenities, and issues with rooms or facilities.

• Complaints were frequent regarding the unprofessionalism and poor treatment by reception staff.
• The property lacks essentials such as bidets and assistance with luggage.
• Some guests experienced room issues or water supply interruptions.
• Basic hospitality like water or reception contact methods was absent.

What guests love

Emirati guests appreciate the residence's convenient location, finding it conveniently close to key attractions and enjoying its peaceful and comfortable atmosphere.

• The location is great, near the cable car and slide.
• Rooms are equipped with all necessary amenities.
• The place is generally clean and quiet.

Areas to improve

Some Emirati guests noted minor shortcomings, including the absence of breakfast options or nearby dining and grocery facilities, alongside some concerns regarding sound insulation.

• Breakfast options are not available.
• The property lacks nearby restaurants or grocery stores.
• There is some sound leakage between rooms.

What guests love

Kuwaiti guests found the location acceptable, with some noting the residence offered a satisfactory stay overall.

• The location is generally considered acceptable.
• Some guests found their stay to be satisfactory.
• The residence provides good basic amenities.

Areas to improve

Kuwaiti guests encountered issues with a lack of essential services like food and drinks, alongside negative interactions with reception and room service staff.

• The property lacks food and drink provisions, requiring guests to visit stores.
• The receptionist was uncooperative and dismissive of guest requests.
• Room service was unresponsive, with some staff exhibiting an arrogant attitude.

What guests love

Omani guests appreciate their stay at Crystal Residence, highlighting the convenient location and beautiful views, alongside spacious apartments and modern furnishings.

• The apartments are spacious and feature balconies with nice views.
• All furniture and kitchen appliances are brand new.
• The location is very close to the Crystal cable car with easy access to amenities.
• Check-in was very quick, and parking facilities are available.

Areas to improve

Some Omani guests encountered disturbances related to noise and incomplete facilities during their stay.

• Children were observed playing in the lobby and corridors, causing some disturbance.
• The presence of allowed pets led to audible dog barking.
• Several facilities were closed, with only the health club remaining open.
• Bidets were not available in the bathrooms.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Free toiletries
• Hairdryer
• Bath
• Shower

Where it is

Didveli street 26, 1204 Bakuriani, Georgia