Crystal Resort

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests appreciate the resort's prime location and proximity to beautiful nature, alongside positive interactions with some staff members.

• Guests commend the resort's strategic location.
• The surrounding natural beauty is noted as a positive aspect.
• Some visitors highlighted pleasant staff interactions.

Areas to improve

Some Arab guests encountered issues with essential apartment amenities, including lack of air conditioning and toiletries, alongside comfort and cleanliness concerns.

• Some complained about the absence of air conditioning or personal care items.
• Persistent noise disturbances were noted during late hours.
• Guests reported cramped apartments lacking basic services.

What guests love

Saudi visitors appreciate the resort's convenient location and clean rooms, contributing to a pleasant stay.

• The resort's strategic location offers convenient access.
• Rooms are noted for their cleanliness and good upkeep.
• Many guests found the overall setting to be good.

Areas to improve

Some Saudi visitors encountered service challenges, noting slow reception and a lack of essential amenities.

• Housekeeping services may incur additional charges.
• Some guests reported missing amenities like air conditioning or shower gel.
• Beds were found to be uncomfortable by some families.
• Delays at reception impacted the experience for certain guests.

Amenities

• Toilet paper
• Towels/Sheets (extra fee)
• Bath or shower
• Private bathroom
• Hairdryer
• Shower
• Linens
• Wardrobe or closet

Where it is

Crystal resort building C, Bakuriani, Georgia