Crystal Wood Apartment 213

What Arab guests said

🌍All ArabsSaudisKuwaitisQataris

What guests love

Arab guests appreciate the apartments for their cleanliness and good amenities, noting that many facilities are available to meet various needs.

• Many guests praise the convenient location, close to attractions and transport.
• Visitors enjoy the calm and comfortable atmosphere within the apartments.
• Beautiful views and balconies are highlighted as pleasant features of the stay.

Areas to improve

Some guests encountered challenges related to customer service, including difficulties communicating with staff or a lack of immediate responsiveness.

• Issues with the cleanliness of certain linens, such as sheets and mattresses, were reported.
• A few guests mentioned a lack of hot water or problems with appliances like the washing machine.
• Some visitors faced payment method difficulties or lack of clarity, alongside unwelcoming interactions with certain staff members.

What guests love

Saudi guests appreciate the apartment for its peaceful and comfortable atmosphere, along with its convenient location near attractions and activities.

• Visitors praise the cleanliness of the apartment and the availability of a washing machine.
• Many enjoy the pleasant view and the balcony space.
• The location is considered ideal due to its proximity to Crystal Palace cable car and various activities.

Areas to improve

Some Saudi visitors encountered issues with Wi-Fi service and payment methods, alongside comments regarding hot water availability.

• A few guests reported unresolved problems with the internet service.
• Some experienced difficulties with the payment process.
• Insufficient hot water was noted by some during their stay.

What guests love

Kuwaiti guests found the apartments to be comfortable, praising their high cleanliness, convenient location with beautiful views, and good value for money with essential amenities provided.

• The apartments are very clean and well-equipped.
• The location offers pleasant mountain views.
• The price is good for the services offered.
• Essential amenities for a comfortable stay are available.

Areas to improve

Some Kuwaiti visitors experienced delays in room preparation upon arrival, and a few noted a lack of staff cooperation in certain situations.

• There was a delay in room readiness upon arrival.
• Some staff members were not cooperative.
• The delay issue was resolved with a polite apology from the owner.

What guests love

Qatari guests appreciate the apartment for its pleasant view, which adds a distinct touch to their stay.

• Guests enjoyed the apartment's beautiful view.
• The apartment offers a nice outlook for visitors.

Areas to improve

Some Qatari visitors encountered challenges with cleanliness and the absence of staff during check-in and check-out, impacting their experience.

• Guests reported that sheets and mattresses were not adequately cleaned.
• Visitors found it difficult to locate staff upon arrival and departure.
• Some guests felt that attention was solely focused on payment.

Amenities

• Dining table
• Stovetop
• Oven
• Kitchenware
• Electric kettle
• Kitchen
• Washing machine
• Microwave

Where it is

Davit Aghmashenebeli 26 Crystal Wood, 1204 Bakuriani, Georgia