Euphoria Hotel Batumi

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's prime location and proximity to key attractions, along with the pleasant views offered from the rooms.

• The hotel's strategic location is frequently praised for its accessibility.
• Rooms offer beautiful panoramic views that enhance the stay.
• Some guests found the rooms spacious and comfortable, noting a nice outdoor pool.
• The helpfulness of some reception staff and good service were appreciated.

Areas to improve

Many Arab guests encountered significant issues regarding overall hotel cleanliness, alongside service deficiencies and facility maintenance problems.

• Guests frequently reported unsatisfactory cleanliness levels in rooms and common areas.
• Visitors noted poor service quality, including slow responses and communication difficulties with staff.
• Concerns were raised about the maintenance of furniture and some facilities like the spa and pools.
• Some guests experienced unreliable and poor internet connectivity.

What guests love

Saudi guests appreciate the hotel's convenient location and the beautiful room views, along with the cleanliness and overall organization they experienced.

• The hotel's attractive location and proximity to amenities.
• Pleasant views offered from the rooms.
• Good cleanliness and organization throughout the property.

Areas to improve

Some Saudi guests encountered issues regarding hotel cleanliness, furniture quality, slow reception response, and maintenance problems in certain facilities.

• Observations concerning the general cleanliness level of the hotel.
• Presence of old furniture and unpleasant odors from bedding.
• Maintenance issues in rooms and facilities, such as broken tiles or faulty gym equipment.
• Delayed responses from reception staff to guest requests.

What guests love

Emirati guests found some aspects of Euphoria Hotel Batumi commendable, particularly highlighting the spaciousness of the rooms and the pleasant views.

• Rooms are noted for being spacious and comfortable.
• The breakfast offering was a positive point for visitors.
• Beautiful views from the hotel are a significant highlight.

Areas to improve

Emirati guests encountered significant issues with cleanliness, poor service, and unreliable internet, which negatively impacted their stay.

• Overall hotel cleanliness was a major concern, with reports of insects.
• Internet service was consistently poor and unreliable.
• Some visitors experienced rude staff interactions.
• Facilities like the swimming pool require better maintenance.

What guests love

Kuwaiti guests appreciated the hotel's convenient location and the welcoming reception service that contributed to a pleasant stay.

• The hotel's location is convenient and well-situated.
• Reception staff provided helpful and good service.
• Rooms were noted for their cleanliness.
• The outdoor pool area was clean and enjoyable.

Areas to improve

Some Kuwaiti guests noted issues with cleanliness and unpleasant odors within the hotel, alongside occasional lapses in service standards.

• Concerns were raised regarding general cleanliness and room odors.
• Some staff members had limited English communication skills.
• Complaints arose about infrequent room cleaning.
• Privacy between rooms was a noted concern.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer
• Shower

Where it is

1 Lech and Maria Kaczynski Street, 6001 Batumi, Georgia