Gelati Residence
Hotel in Kutaisi, Georgia
What Arab guests said
What guests love
Arab guests found their stay at Gelati Residence to be pleasant, noting the clean and comfortable environment, complemented by friendly and helpful staff providing good service.
- Visitors praised the cleanliness of the property and attention to detail.
- Guests appreciated the welcoming and accommodating nature of the reception staff.
- Rooms were described as spacious and comfortable, contributing to an enjoyable stay.
- The residence's convenient location near amenities was a highlight for many.
Areas to improve
A few Arab guests encountered minor issues during their stay, including comments regarding air conditioning functionality and bathroom odors.
- Some guests reported that air conditioners were not functioning properly in certain rooms.
- Unpleasant odors were noted in the bathrooms by some visitors.
- A few guests mentioned rooms could be dark or smaller than anticipated.
What guests love
Saudi guests found their stay at Gelati Residence to be pleasant, highlighting the cleanliness and convenient location.
- Guests appreciated the tidy and clean condition of the property.
- Reception staff were noted for their respectful and welcoming demeanor.
- The rooms were described as spacious and comfortable.
- The breakfast offered received positive remarks.
- The hotel's prime location was a highlight for visitors.
What guests love
Emirati guests found their stay at Gelati Residence to be a pleasant experience, praising the good services and the vibrant location that offers easy access to shopping and attractions.
- The facilities and rooms are noted for their high standard of cleanliness and comfort, featuring comfortable beds and quality furnishings.
- Staff members are consistently described as friendly and helpful, offering useful assistance and recommendations.
- Breakfast is considered good and varied, with restaurants providing tasty options in a pleasant atmosphere.
- Guests appreciate the peaceful location situated in the city center, making it an ideal base for exploration.
Areas to improve
A few Emirati guests encountered minor issues during their stay, primarily related to operational aspects within the rooms.
- Some guests reported air conditioning problems in certain rooms.
- A few noted that the room size was slightly smaller than anticipated based on available information.
- One comment mentioned an unpleasant odor in a bathroom.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Towels/Sheets (extra fee)
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Bathrobe
Show all amenities (60)
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Picnic area
- Outdoor furniture
- Sun deck
- Garden
- Dining table
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Live music/Performance
- Walking tours
- Evening entertainment
- Desk
- Flat-screen TV
- Telephone
- TV
- Wine/Champagne
- Bar
- Restaurant
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Kids' club
- Family rooms
- Kid-friendly buffet
- Kids' meals
- Daily housekeeping
- Ironing service
- Laundry
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Carbon monoxide detector
- Shared lounge/TV area
- Designated smoking area
- Air conditioning
Where it is
Boris Gaponov Street, 4600 Kutaisi, Georgia