Grand Georgian Palace

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Arab guests appreciate the good cleanliness of rooms and facilities, alongside smooth check-in processes and friendly staff interactions. The quiet location is also noted as a positive aspect.

• Rooms are spacious and clean, sometimes featuring new furnishings.
• The location offers a quiet environment away from city noise.
• Check-in and check-out procedures are noted for their ease and speed.
• Staff honesty and welcoming demeanor are appreciated by guests.

Areas to improve

Many guests report issues with sound insulation between rooms, leading to persistent noise disturbances. Criticisms also highlight unhelpful reception service and the absence of certain essential amenities.

• Poor soundproofing between rooms allows noise to be heard easily.
• Reception service is sometimes unhelpful and lacks professionalism.
• Absence of essential amenities like bidets or luggage assistance is noted.
• Problems with air conditioning and power outages were experienced.

What guests love

Saudi guests appreciate the hotel's quiet location near the airport, along with spacious and clean rooms.

• The location offers a peaceful escape from city noise.
• Rooms are generally spacious and clean.
• Check-in procedures are smooth, and staff are helpful.
• The hotel is conveniently close to the airport.

Areas to improve

Some Saudi guests encountered issues with sound insulation between rooms and difficulties with luggage due to stairs and lack of adequate elevators.

• Poor sound insulation between rooms leads to disturbances.
• Luggage handling is challenging due to stairs and no porter service.
• Essential bathroom amenities like bidets are missing.
• The location is distant from main attractions and markets.

What guests love

Emirati guests found the hotel to be generally pleasing, highlighting its cleanliness and new furnishings, alongside good value and a reasonable price.

• Rooms are spacious and comfortable, complemented by a good breakfast.
• The staff's honesty and integrity were appreciated.
• Friendly reception staff contributed to a pleasant stay.

Areas to improve

Some Emirati guests noted a few areas for improvement during their stay at the hotel.

• The in-room telephone was found to be non-functional.
• Access to the market and sea requires the use of a taxi.

What guests love

Omani guests had an overall positive impression of their stay at the hotel, finding that everything met their expectations.

• A generally satisfactory accommodation experience.
• All aspects of the hotel were found to be good.

Areas to improve

Some Omani guests encountered issues with noise, reception service, and breakfast quality, which detracted from their experience.

• Sound insulation between rooms and from outside areas was lacking.
• Reception staff were unhelpful when assistance was requested.
• Breakfast quality was poor, with limited options and cold food.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Airport Settlement 124, 0422 Batumi, Georgia