GRAND HOTEL ☆ ORBI CITY
Hotel in Batumi, Georgia
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location near the sea and beach, alongside clean rooms and pleasant staff interactions.
- Visitors commend the staff's helpfulness and willingness to assist with needs.
- Rooms are noted as clean and well-equipped, offering good value.
- The strategic location and proximity to essential services are highlighted positively.
Areas to improve
Some Arab guests encounter challenges with reception service, crowded elevators, and insufficient basic room amenities.
- Visitors report instances of rude behavior and unprofessionalism from some reception staff.
- Guests experience long waiting times for elevators that are often crowded or out of service.
- A lack of room services, such as towel changes and essential facilities, was noted.
What guests love
Saudi guests appreciate the hotel's prime location near the beach and the overall cleanliness and pleasant atmosphere of the rooms.
- Guests noted the cleanliness of the rooms and the hotel's appealing environment.
- The strategic location close to the sea was highlighted as a significant advantage.
- Some staff interactions were described as friendly and professional.
- Convenient access to nearby restaurants, cafes, and a supermarket was appreciated.
Areas to improve
Some Saudi visitors encountered issues with unprofessional reception staff, alongside problems with elevators and room services.
- Guests reported instances of rude and unprofessional behavior from reception staff in a specific building.
- Crowded elevators and frequent malfunctions caused significant delays and inconvenience.
- A lack of room service, including infrequent towel changes despite requests, was noted.
- The check-in process was described as cumbersome, requiring movement between different buildings.
What guests love
Kuwaiti guests expressed satisfaction with the hotel's service, praising the staff's warm and professional demeanor.
- Staff members were very friendly and provided valuable assistance.
- Rooms were clean and comfortable at a good price.
- The hotel's location is conveniently close to the sea.
Areas to improve
Some Kuwaiti visitors experienced minor inconvenience due to busy elevators, leading to longer waiting times.
- The elevators were frequently busy.
- Reaching the desired floor involved considerable waiting.
- Improving elevator efficiency would enhance guest convenience.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Bath
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Mountain view
- Sea view
- View
- Beachfront
- Balcony
- Dining table
- Stovetop
- Kitchenware
- Electric kettle
- Washing machine
- Microwave
- Refrigerator
- Kitchenette
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Beach
- Dining area
- Seating area
- Desk
- Flat-screen TV
- TV
- Coffee house on site
- Invoice provided
- Private check-in/out
- ATM on site
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Shuttle service
- Carbon monoxide detector
- Convenience store on site
- Vending machine (snacks)
- Vending machine (drinks)
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
Where it is
7b Sherif Khimshiashvili Street, 6000 Batumi, Georgia