Gratus Aparthotel Tbilisi

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests praise Gratus Aparthotel Tbilisi for its comfort and cleanliness, with special commendation for the helpful and friendly staff who provide attentive service.

• The apartments are noted for their spaciousness and full amenities, including kitchenettes, contributing to a comfortable stay.
• Guests appreciate the central location, close to essential facilities and various dining options.
• The welcoming nature and constant readiness of the staff to assist are valued, creating a warm atmosphere.

Areas to improve

Despite an overall positive experience, some guests noted minor issues such as delayed check-in or limited parking availability.

• A few guests experienced noticeable delays during the check-in process.
• Parking availability was occasionally found to be limited.
• A small number of visitors mentioned that some amenities could benefit from an update, or that living spaces felt smaller than anticipated.

What guests love

Saudi guests commend the attentive service and comfort provided by the apartments, highlighting the staff's welcoming nature and helpfulness for a pleasant stay.

• The apartments are noted for their spaciousness and comfortable design, offering a warm and inviting atmosphere.
• Guests appreciate the staff's kindness and constant readiness to assist, enhancing the overall accommodation experience.
• Visitors value the convenient location near essential amenities and halal dining options, simplifying daily needs.
• Security standards contribute to a feeling of safety and peace of mind during the stay.

Areas to improve

Some Saudi visitors experienced notable delays during check-in, with a few also noting a need for amenity upgrades and limited availability of certain consumables.

• Some guests reported significant delays during the check-in process.
• A few visitors mentioned that the living space felt smaller than anticipated relative to the apartment's overall size.
• There were comments suggesting that some apartment amenities could benefit from an update.

What guests love

Emirati guests frequently praise the friendly service and helpful staff who are always ready to assist with a smile, alongside the modern, clean, and well-equipped apartments.

• Staff are consistently friendly and provide attentive service.
• Apartments are spacious, modern, clean, and comfortable.
• The location is central and convenient for amenities.
• Kitchens are fully equipped with necessary cooking utensils.

Areas to improve

While most Emirati guests enjoy their stay, a few noted that the location might be slightly inconvenient for some, and parking availability can occasionally be limited.

• Some guests found the location a bit distant from certain attractions.
• Parking availability was occasionally noted as limited.
• Minor wall markings were observed by some guests.

What guests love

Kuwaiti guests found the aparthotel to be clean and spacious, appreciating the useful kitchenette facilities and the friendly, helpful staff.

• Suites are noted for their cleanliness and ample space, with a large lift beneficial for families.
• Kitchenettes equipped with cooking ware are available for guest use.
• Staff members are frequently praised for their welcoming and cooperative service.
• The interior design and comfortable bathrooms received positive mentions.

Areas to improve

A few Kuwaiti visitors noted minor technical issues with room televisions and mentioned the location being somewhat distant from the city center.

• Some guests experienced issues with the TV remote control.
• The television was observed to turn on and off by itself.
• The hotel's location is considered a little far from the downtown area.
• Laundry services or a washing machine were not available.

What guests love

Qatari visitors appreciated the comfort and calmness of the apartments, praising the cleanliness and spaciousness, along with the staff's welcoming and helpful nature.

• The apartments offer a good level of comfort and tranquility for a pleasant stay.
• Guests noted the staff's helpfulness and willingness to assist with activity planning.
• The location is convenient, close to main streets and dining options, with free parking.
• Rooms are spacious and clean, with some featuring terraces for enjoyment.

Areas to improve

While many Qatari visitors enjoyed their stay, some pointed out a lack of essential facilities within the apartments.

• Some guests noted a deficiency in the available in-room facilities.
• An extra charge was applied for a late checkout request after the standard stay.

Amenities

• Stovetop
• Kitchenware
• Electric kettle
• Microwave
• Refrigerator
• Kitchenette
• Linens
• Wardrobe or closet

Where it is

PQ7W+XP Tbilisi, Chugureti, 0178 Tbilisi, Georgia