Greenwood Hotel Restaurant & Spa

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisOmanis

What guests love

Arab guests frequently praise the hotel's beautiful location, offering stunning views of the sea and surrounding nature, complemented by its proximity to the beach and botanical gardens.

• The staff are consistently noted for their welcoming and helpful nature, providing a friendly service that makes guests feel at ease.
• Rooms are described as clean and comfortable, with special appreciation for the pleasant views from the balconies.
• The hotel's overall cleanliness and calm atmosphere are highlighted as contributing to a relaxing stay.

Areas to improve

While many guests enjoy their stay, some encounter challenges regarding limited restaurant options or the hotel's distance from the city center.

• A few guests mention that restaurant choices could be limited or lack variety.
• The hotel's location is noted as being somewhat distant from main hubs, potentially requiring extra travel time.
• There are occasional comments about the need for facility or service improvements, such as the absence of a gym or limited TV channels.

What guests love

Saudi guests praise the hotel's welcoming service and comfortable amenities, highlighting the personal attention from staff that makes stays memorable.

• Guests appreciate the staff's kindness and willingness to assist, creating a warm and inviting atmosphere.
• Rooms are noted as clean and comfortable, offering pleasant views, with the hotel conveniently located near the beach.
• Visitors enjoyed the spa and massage services, alongside the beautiful views of the surrounding area.

Areas to improve

Some Saudi guests noted areas for improvement, including limited restaurant options and certain facility shortcomings.

• The hotel lacks a gym, which was a point of disappointment for some.
• Restaurant choices are considered limited, and some activities for children are few.
• Breakfast is occasionally noted as limited, with inconsistencies in its application for children.

What guests love

Emirati guests praise the hotel's charming location and its beautiful natural views of the sea and forests, alongside the cleanliness and good room sizes.

• The hotel boasts a prime location near the beach and botanical gardens.
• Guests highlight the staff's friendly and helpful service, with specific mentions.
• Panoramic views of the natural scenery are a significant draw.
• Rooms are spacious and clean, ensuring a comfortable stay.

Areas to improve

While Emirati guests enjoy their stay, some note the hotel's relative distance from the city center and limited dining options.

• Some guests mention the hotel is a bit far from the main city center.
• There's a suggestion for more variety in the restaurant's menu.
• One guest felt the hotel did not quite meet a five-star standard.

What guests love

Kuwaiti guests appreciated the hotel's prime location, cleanliness, and calmness, alongside the friendly and helpful staff.

• The hotel's strategic location offers convenient access.
• High standards of cleanliness are maintained throughout the property.
• Staff members are notably welcoming and supportive.
• The overall calm atmosphere contributes to a pleasant stay.

Areas to improve

Some Kuwaiti guests noted areas for improvement, including kitchen operating hours and certain service aspects.

• There were comments regarding the kitchen closing relatively early.
• A few guests mentioned the unavailability of power adapters.
• Some staff's cleaning standards did not fully meet expectations.
• The breakfast quality was not satisfactory for some visitors.

What guests love

Omani visitors praise the hotel staff for their friendly and welcoming attitude, noting the good level of cleanliness throughout the property.

• The staff's warm welcome and friendly service.
• Helpful assistance provided by the reception team.
• A pleasant room upgrade was appreciated.

Areas to improve

Some Omani visitors noted that the hotel's location was not ideal for their needs.

• Comments were made regarding the hotel's location.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Free toiletries
• Bathrobe
• Hairdryer
• Shower

Where it is

Batumi Botanical Garden, 6000 Batumi, Georgia