Hill Hotel
Hotel in Kutaisi, Georgia
What Arab guests said
What guests love
Arab guests frequently praise the hotel's attentive staff and high standards of cleanliness, often highlighting the pleasant views from the terraces.
- Staff members are consistently described as welcoming and eager to assist guests.
- Rooms are noted for being clean and comfortable, with appreciated amenities.
- Terraces offer attractive views overlooking the city.
- Beds are highlighted as being very comfortable for a good night's sleep.
Areas to improve
Some guests encountered challenges reaching the hotel due to road closures, while others noted issues with room size, noise, or minor maintenance concerns.
- Accessing the hotel's location proved difficult for some due to road closures.
- A few guests found room spaces to be insufficient or experienced noise disturbances.
- Unpleasant odors were reported in the bathrooms by some visitors.
- Certain essential room amenities were not readily available for some guests.
What guests love
Saudi guests found their stay at the hotel pleasant, highlighting the convenient location and the helpfulness of the staff.
- The hotel's prime location was a notable advantage.
- Staff members were welcoming and attentive to guest needs.
- Enjoyed the amenities provided for a comfortable visit.
Areas to improve
Some Saudi visitors experienced challenges reaching the hotel due to road closures, and a few noted issues with the comforters.
- Access to the location was hindered by road closures.
- Some comforters were not adequately filled.
What guests love
Emirati guests praise the hotel's attentive service and high level of cleanliness, with special commendation for the friendly and helpful staff who provide warm hospitality.
- Rooms are highlighted as clean and comfortable, featuring very cozy beds.
- Guests appreciate the hotel's terraces offering beautiful city views.
- Visitors value the welcoming staff and their readiness to assist with requests.
- The location is noted as being close to attractions with panoramic city vistas.
Areas to improve
Some Emirati guests pointed out areas for improvement, such as occasional room size limitations or minor issues with odors and noise.
- A few guests mentioned that room space was insufficient for larger families.
- Unpleasant odors were noted in some bathrooms.
- Some visitors experienced difficulty accessing the hotel by car due to its location.
- A few reviewers indicated that the level of greeting from all staff was inconsistent.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Outdoor furniture
- Sun deck
- Balcony
- Terrace
- Garden
- Wine/Champagne
- Breakfast in the room
- Bar
Show all amenities (43)
- Restaurant
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Family rooms
- Outdoor play equipment for kids
- Daily housekeeping
- Ironing service
- Laundry
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Shuttle service
- Convenience store on site
- Shared lounge/TV area
- Air conditioning
- Smoke-free property
- Heating
- Chapel/Shrine
- Soundproof rooms
- Elevator
- Airport shuttle
- Non-smoking rooms
- Room service
Where it is
Vazha-Pshavela 40, 4600 Kutaisi, Georgia