Holiday Inn - Tbilisi by IHG

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Guests praise the hotel's convenient location and accessibility, alongside high cleanliness standards and comfortable rooms offering good value.

• The staff are frequently commended for their friendliness, helpfulness, and professional service.
• The hotel's prime location is convenient for accessing nearby amenities and services.
• Facilities, particularly the pool, are highlighted as a pleasant addition to the stay.
• Rooms are noted for being spacious, clean, and offering nice views.

Areas to improve

A few guests noted areas for improvement, particularly regarding certain bathroom amenities and occasional service lapses during breakfast.

• A cleaner entered a room twice without permission while guests were present.
• Some bathrooms lacked essential amenities such as bidets or water hoses.
• Occasional shortages of cutlery and items were observed during breakfast service.
• The air conditioning was reported to be blowing hot air.

What guests love

Saudi guests appreciate the hotel's convenient location and cleanliness, noting good room service and value for money.

• The hotel boasts a prime location that is easily accessible.
• Rooms are clean and well-appointed, offering a comfortable stay.
• Room service was very good and met guest needs.
• Guests noted the quiet atmosphere and polite staff interactions.

Areas to improve

Some Saudi visitors encountered minor issues, including a defective shower part and occasional shortages at breakfast.

• A partial defect was noted in one of the shower fixtures.
• The in-room refrigerator was found empty of any refreshments.
• The breakfast area experienced some disarray and missing utensils.

What guests love

Emirati guests found the Holiday Inn in Tbilisi to be a pleasant hotel, highlighting its convenient location and the helpfulness of its staff.

• Staff members are consistently praised for their friendly and helpful service.
• The hotel boasts a prime location, making it easy to explore the city.
• Rooms are noted for their cleanliness and comfortable atmosphere.
• Guests appreciated the positive interactions with hotel personnel.

Areas to improve

A few Emirati visitors noted areas for improvement, including staff attentiveness at the concierge and perceived value for money.

• Concierge staff could benefit from improved listening skills before responding.
• Some guests felt the hotel was a bit expensive compared to alternatives.
• A suggestion was made for the inclusion of bidets in the restrooms.

What guests love

Kuwaiti guests generally expressed satisfaction with Holiday Inn Tbilisi, highlighting attentive service and the friendly cooperation of the staff.

• Visitors appreciated the hotel's convenient location and accessibility.
• Many guests praised the high professionalism and warmth shown by the reception and all hotel staff.
• A good level of cleanliness was noted throughout the hotel's facilities.
• Guests enjoyed the delicious breakfast offerings during their stay.

Areas to improve

Despite positive experiences, some Kuwaiti visitors pointed out a few areas for improvement within the hotel.

• A few guests mentioned the absence of essential bathroom amenities like a bidet hose.
• Some found the hotel's location to be somewhat distant from key attractions.
• A small number expressed a desire for better functioning or controllable air conditioning.

What guests love

Qatari guests praise the hotel's convenient location and high cleanliness standards, noting the ample secure parking.

• Visitors appreciate the convenient access to nearby amenities like restaurants and shops.
• Rooms are described as spacious and clean, offering pleasant views.
• Staff are friendly and provide good service.

Areas to improve

Overall, Qatari guests did not encounter significant drawbacks during their stay.

• A few visitors mentioned uncomfortable pillows.
• Facilities were noted as an area for potential improvement.

Amenities

• Outdoor furniture
• Sun deck
• Terrace
• Walking tours
• Casino
• Fruit
• Wine/Champagne
• Kid-friendly buffet

Where it is

1, 26 May Square, Saburtalo, 171 Tbilisi, Georgia