Hotel Grand Palace
Hotel in Tbilisi, Georgia
What Arab guests said
What guests love
Arab guests frequently praise the hotel's welcoming staff and attentive service, highlighting their helpfulness and friendly demeanor.
- The accommodation is described as comfortable and well-equipped with modern facilities.
- Guests appreciate the hotel's central yet calm location, surrounded by amenities.
- The staff's hospitality and helpfulness are consistently noted as a positive aspect.
Areas to improve
A few guests noted areas for improvement concerning the breakfast menu variety and the condition of towels, alongside timing for room service.
- Suggestions were made to enhance the variety of breakfast options.
- The timing of room service received some feedback.
- Towels were mentioned as needing replacement despite being clean.
What guests love
Saudi guests appreciated the hotel's welcoming staff and the respectful service, noting the good room space and the good breakfast.
- The reception staff were friendly and welcoming.
- Staff members were cooperative and showed high respect.
- Rooms offered good and comfortable space.
- The breakfast quality was noted as good.
Areas to improve
Some Saudi visitors noted a need to enhance breakfast options and update towels, also mentioning the absence of a bidet in some rooms.
- Breakfast menu options could be expanded.
- Towels, while clean, appeared well-used and could be updated.
- The absence of a bidet in some bathrooms was noted.
What guests love
Emirati guests find Grand Palace Hotel an good choice, praising its calm yet central location, modern facilities, and well-equipped rooms.
- Rooms are modern and comfortable, featuring fully equipped beds for a pleasant stay.
- The hotel boasts a vibrant location surrounded by numerous restaurants and walking paths.
- Guests appreciate the delicious breakfast buffet and the welcoming, helpful staff.
Areas to improve
While most guests had a positive experience, a few noted specific points regarding breakfast timings and room service.
- Some guests mentioned observations regarding breakfast service hours.
- There was a suggestion for improvement concerning room service.
What guests love
Kuwaiti guests found the hotel's accommodation to be very pleasant, highlighting the very friendly and helpful staff who went above and beyond.
- The staff provided a very welcoming and friendly service.
- Employees were helpful in resolving issues encountered.
- A good stay that guests would like to repeat.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Walk-in closet
- Outdoor furniture
- Balcony
- Terrace
- Garden
- Dining table
- Cleaning products
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Bicycle rental
- Cooking class
- Tour or class about local culture
- Bike tours
- Walking tours
- Dining area
- Desk
- Flat-screen TV
- Satellite channels
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/Champagne
- Breakfast in the room
- Bar
- Minibar
- Tea/Coffee maker
- Invoice provided
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Family rooms
- Kid-friendly buffet
- Kids' meals
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
Where it is
17 Melaani II Turn, 0144 Tbilisi, Georgia