Hotel Middleton

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests appreciate the hotel's prime location, placing them near essential amenities, alongside the friendly and helpful staff who provide pleasant service.

• The hotel's central location offers convenient access to services and transport links.
• Guests commend the property's cleanliness and the welcoming demeanor of the reception team.
• Visitors find the hotel offers a comfortable stay suitable for short visits.
• Some staff members are noted for their helpfulness, assisting with luggage.

Areas to improve

Some Arab guests encountered challenges with the hotel's infrastructure, including a lack of elevators or adequate soundproofing, alongside issues with service and cleanliness.

• The hotel lacks elevators, making luggage transport difficult, especially to upper floors.
• Certain rooms lack proper soundproofing, allowing noise from outside or adjacent rooms.
• Observations were made regarding bathroom drainage issues and unpleasant odors.
• Some visitors reported subpar service and cleanliness standards at times.

What guests love

Saudi visitors appreciate the hotel's central location, offering easy access to everything, alongside a cozy atmosphere and welcoming reception staff.

• good city center location providing convenient access to amenities.
• A comfortable hotel offering a warm ambiance for guests.
• Friendly and pleasant interactions with reception personnel.

Areas to improve

Some Saudi visitors noted the hotel's lack of certain amenities like a swimming pool, and that the entrance requires renovation.

• Absence of a swimming pool within the hotel facilities.
• The main entrance of the hotel needs updating and maintenance.
• A need for an elevator or assistance with carrying luggage to upper floors.

What guests love

Emirati guests appreciate the hotel's convenient location and the clean, friendly service provided by its staff.

• The hotel's location is very good.
• Overall cleanliness is maintained well.
• Staff members are friendly and offer good service.

Areas to improve

Some Emirati guests experienced disappointing stays due to issues with bathroom drainage, persistent noise, and poor cleanliness and service from certain staff members.

• Bathroom drainage problems and unpleasant odors were noted.
• High noise levels were reported from both outside and within the hotel.
• Cleaning service was unsatisfactory, with delays in fulfilling requests.
• Unprofessional and inappropriate behavior from some reception staff was observed.

What guests love

Qatari guests appreciate the hotel's convenient location and its proximity to the metro station, facilitating easy city exploration.

• The hotel's general location is highlighted as a key strength.
• Overall cleanliness of the premises received positive remarks.
• Staff cooperation and assistance were noted by visitors.

Areas to improve

Some Qatari guests noted aspects of noise disturbance and discomfort in the rooms, alongside a lack of certain basic amenities.

• Rooms are not well soundproofed, allowing noise from adjacent guests to be heard.
• Certain standard rooms are small and may only be suitable for a single occupant.
• The absence of an elevator can pose a challenge when handling luggage.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

9 Aleksandr Pushkin Street, 0108 Tbilisi, Georgia