Hotel Riverwood

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently praise the hotel's scenic riverside location and tranquil atmosphere, complemented by the warm hospitality and helpfulness of the staff.

• The peaceful setting by the river offers beautiful and relaxing natural views.
• Staff members are consistently described as very friendly and cooperative.
• The on-site restaurant serves delicious, well-prepared food at reasonable prices.
• Rooms are noted for their cleanliness and comfort, with some offering lovely vistas.

Areas to improve

A number of guests experienced disturbances due to loud music and parties, alongside issues with weak internet connectivity and a lack of certain basic room amenities.

• Significant noise from loud music and parties often extends late into the night.
• Internet service is frequently reported as weak and unstable.
• Some rooms lack essential amenities like bidets or refrigerators.
• Occasional concerns were raised regarding cleanliness or inconsistent towel changes.

What guests love

Saudi guests frequently praise the hotel's serene location, particularly its proximity to the river and the beautiful natural scenery offering relaxing views.

• Visitors commend the staff's friendly and helpful demeanor, noting the warm hospitality provided.
• Guests enjoy the delicious food served at the restaurant, described as halal and suitable for Arab tastes.
• The clean rooms and pleasant views of the river and mountains are appreciated by visitors.

Areas to improve

Some Saudi guests encountered issues with basic amenities, including lighting problems, missing in-room facilities, and recurring disturbances.

• Visitors noted a lack of air conditioning in some rooms or issues with corridor lighting.
• Several guests mentioned missing bathroom essentials, shared refrigerators, and infrequent towel changes.
• Frequent complaints were raised about loud noise, particularly from music and parties extending late, impacting the stay.

What guests love

Emirati guests found Hotel Riverwood to be a comfortable stay, appreciating its pleasant location by the river and the warm welcome they received.

• The hotel boasts a convenient and peaceful riverside location.
• The on-site restaurant serves delicious food at affordable prices.
• Warm hospitality and a welcoming atmosphere were appreciated by visitors.

Areas to improve

Some Emirati guests encountered minor issues with internet connectivity during their stay.

• Guest internet service was noted as weak.
• Network connection stability was a point of concern.

What guests love

Kuwaiti guests at Hotel Riverwood appreciated the lovely river views, which added a pleasant touch to their stay.

• The scenic river outlook was a notable highlight for visitors.
• The hotel offers a comfortable setting for families and couples.

Areas to improve

Some Kuwaiti guests experienced disturbances due to loud noise that continued late into the night.

• The high volume of music affected the restfulness for some visitors.
• Certain guests found it difficult to sleep because of the ongoing noise.

Amenities

• Bath or shower
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer
• Bath
• Shower

Where it is

Batumi, Khelvachauri Khelvachauri area, Village Qed-qed, 6400 Machakhlispiri, Georgia