Hotel Sapphire Bakuriani

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's friendly and helpful staff, alongside its convenient location close to essential amenities and dining options.

• The staff's welcoming attitude and consistent helpfulness are often highlighted.
• The hotel's location is considered good for its proximity to various services.
• Guests generally note the overall cleanliness of the property.
• The presence of a bidet in bathrooms is appreciated by some visitors.

Areas to improve

Guests frequently mention the lack of air conditioning in rooms, limited breakfast options, and occasional issues with noise and discrepancies between advertised and actual conditions.

• A common complaint is the absence of air conditioning in rooms, causing discomfort.
• Breakfast offerings are often described as limited, lacking variety and quality.
• Some rooms are affected by street noise or poor sound insulation between units.
• There are remarks about the hotel's appearance not always matching its online portrayal.

What guests love

Saudi visitors appreciate many aspects of Sapphire Bakuriani Hotel, noting its convenient location near services and lively areas, alongside good cleanliness of the property and rooms.

• Guests commend the staff's friendliness and helpfulness, with specific mentions of attentive service.
• The location is considered good, close to restaurants and parks, offering convenient access to amenities.
• The hotel is noted for its quiet atmosphere, making it suitable for relaxation.
• Some recreational facilities like the pool and sauna are available, and outdoor seating areas are pleasant.

Areas to improve

Some Saudi visitors encountered challenges related to photos not matching reality, alongside issues with noise and the absence of air conditioning in rooms, affecting their comfort.

• Many guests complain about the lack of air conditioning in rooms, causing discomfort especially during warmer days.
• Issues with noise from the street or adjacent rooms are mentioned, disrupting the tranquility.
• It's noted that booking photos do not accurately reflect the reality, and some facilities appear dated.
• Strict restrictions and potential fines for certain in-room activities, like eating or water drainage, are highlighted.

What guests love

Emirati guests appreciate the hotel's central yet quiet location, along with its spacious and welcoming rooms.

• The hotel boasts a central but peaceful location.
• Rooms are noted for being spacious.
• Staff friendliness is highlighted by visitors.

Areas to improve

Some Emirati visitors encountered internet service challenges, alongside a lack of air conditioning and concerns regarding breakfast.

• Internet service issues were reported.
• The hotel lacks air conditioning.
• There were remarks about the breakfast.

What guests love

Kuwaiti guests appreciated the hotel's high level of cleanliness, friendly service, and convenient location.

• Visitors praised the overall cleanliness of the rooms and common areas.
• The outdoor backyard area, including children's amenities, was a hit with families.
• Some noted the presence of a bidet in the bathrooms as a positive feature.
• Guests described their stay as pleasant and comfortable.

Areas to improve

Some Kuwaiti guests experienced disappointment with the breakfast quality and variety, alongside minor issues with service and facilities.

• Several guests reported that breakfast offerings were limited or below expectations.
• One family encountered difficulties with luggage handling and lacked sufficient assistance.
• A few visitors mentioned the pool was small and rooms lacked air conditioning.
• Some rooms had issues with balcony doors due to street noise.

What guests love

Qatari guests appreciated the quiet and clean atmosphere at Hotel Sapphire Bakuriani, highlighting its convenient location and the friendly service from staff.

• The hotel boasts a strategic location close to essential amenities.
• Guests praised the cleanliness of the rooms and common areas.
• Staff were commended for their helpfulness and welcoming demeanor.

Areas to improve

Some Qatari visitors noted that the breakfast was very basic, with some remarks regarding the sound insulation between rooms.

• The breakfast offered was considered very simple.
• Noise from adjacent rooms was sometimes audible.
• Soundproofing between rooms could be improved.

What guests love

Bahraini guests appreciated the hotel's prime location, close to amenities and activities, alongside good staff service and clean, spacious rooms.

• The location is very convenient, near shops and restaurants.
• Staff members are friendly and provide great service.
• Rooms are clean and furnished with new items.
• Breakfast offers a good variety and ample portions.

Areas to improve

Some Bahraini visitors noted the absence of air conditioning and dim lighting in rooms, along with the hotel's location in a quiet area.

• The hotel lacks air conditioning in the rooms.
• Room lighting was observed to be weak.
• The hotel is situated in an area that is not very lively.

What guests love

Omani guests appreciated the hotel's location and the helpfulness of the staff who provided support.

• Staff members were very supportive.
• The location was quite good.
• Reception provided valuable assistance.

Areas to improve

Some Omani visitors noted limited breakfast options and the condition of some room amenities.

• Breakfast offered minimal variety.
• Room carpets appeared old.
• Certain rooms lacked AC and became hot.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Borjomi Street N 2, 0171 Bakuriani, Georgia