Hotel Shine Palace

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests appreciate the convenient location and accessibility of the hotel, along with the friendly and cooperative staff who are eager to assist.

• The prime location offers easy access.
• Staff members are friendly and helpful.
• Rooms are clean and well-equipped.
• Good value for the price paid.

Areas to improve

Some guests noted issues concerning cleanliness and maintenance, such as unpleasant odors, old furnishings, and problems with air conditioning and bathrooms.

• Some linens are old and require replacement.
• Unpleasant odors were present in rooms or bathrooms.
• Issues with air conditioning or leaking toilets were reported.
• General maintenance and improved cleanliness are needed.

What guests love

Saudi guests appreciate Hotel Shine Palace for offering a comfortable stay and good value, highlighting its cleanliness and friendly service.

• Saudi families commend the overall cleanliness of the rooms and facilities.
• Visitors note the hotel's convenient location near the metro station and shops.
• The staff is described as polite and helpful, contributing to a pleasant experience.
• Many guests find the price to be very reasonable for the accommodation provided.

Areas to improve

Some Saudi guests encountered issues with unpleasant odors in rooms and noted the need for maintenance in certain facilities, particularly bathrooms.

• A few visitors reported unpleasant smells within the rooms.
• Several guests mentioned that bathrooms required maintenance and experienced water leaks.
• Some rooms lacked adequate lighting or featured outdated furnishings.

What guests love

Emirati guests appreciate the hotel's good and accessible location, noting the staff's cooperative and helpful service.

• The hotel boasts a prime and easily accessible location.
• Staff members are cooperative and provide assistance.
• The view from the hotel was a notable highlight.

Areas to improve

Some Emirati guests noted issues with the condition of linens and general cleanliness, alongside concerns about air conditioning and bathrooms.

• Some linens appeared old and in need of replacement.
• General cleanliness of bathrooms and bedding was a concern.
• Air conditioning performance was noted as weak in some rooms.
• Room service did not meet expectations.

What guests love

Kuwaiti guests found their stay at Shine Palace Hotel to be comfortable, feeling a warm welcome that made them feel at home.

• Guests appreciated the pleasant views offered from the rooms.
• Visitors felt a sense of warmth and welcome from the staff.
• Some families noted that their rooms were decent and suitable.

Areas to improve

Some Kuwaiti guests encountered issues with room cleanliness and air conditioning maintenance, impacting their comfort.

• Visitors reported poor performance from the air conditioning units in certain rooms.
• Guests noted concerns regarding the cleanliness of beds and sheets.
• Requests for blankets were reportedly overlooked by staff.

What guests love

Qatari guests found Hotel Shine Palace to offer good value, with staff consistently noted for their friendliness. The property's cleanliness was also a positive aspect highlighted by visitors.

• The hotel offers good value for money.
• Staff members are friendly and welcoming.
• Guests noted the overall cleanliness of the property.

Areas to improve

Some Qatari guests indicated that the hotel requires some maintenance and attention to cleaning to enhance the stay experience.

• The hotel needs regular maintenance.
• Cleaning standards could be improved in certain areas.

Amenities

• Toilet paper
• Towels
• Bidet
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Guramishvili Avenue 59, 0197 Tbilisi, Georgia