Hotel Tsereteli Palace

What Arab guests said

🌍All ArabsEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's central location, offering easy access to services and restaurants, alongside clean rooms and a generally peaceful atmosphere.

• Staff members are noted for their friendliness and helpfulness, with specific positive mentions.
• The hotel is found to be a comfortable and relaxing place, offering good value and a modern design.
• Guests value the proximity to essential amenities and a variety of dining options.

Areas to improve

Some Arab guests encountered issues with breakfast quality, noting a lack of variety, and concerns were raised regarding occasional cleanliness standards.

• Guests reported that breakfast options were limited, prompting some to seek meals elsewhere.
• There were comments about cleanliness issues, including stained linens and unpleasant bathroom odors.
• A few guests felt uncomfortable due to unprofessional conduct from a staff member, involving personal inquiries.
• The frequency of room cleaning was noted as insufficient, requiring repeated requests from guests.

What guests love

Emirati guests appreciate the hotel's friendly service and convenient location, noting its overall cleanliness and quiet atmosphere.

• Staff interactions are praised, highlighting a welcoming and helpful individual.
• The hotel's location is considered good and convenient to services and dining.
• Guests describe the hotel as clean, quiet, and pleasant.

Areas to improve

Some Emirati guests pointed out a need for improved cleanliness in certain areas and greater variety in breakfast offerings.

• Minor cleanliness issues were noted, including stains on linens.
• A less pleasant smell in the bathroom was mentioned by some.
• Breakfast requires enhancement in meal selection and variety.

What guests love

Kuwaiti guests appreciated the hotel's good central location and clean rooms, noting the friendly staff who provided good service.

• The central location offers easy access to various services.
• Rooms are maintained to a high standard of cleanliness.
• Staff members are friendly and offer good service.

Areas to improve

Some Kuwaiti guests found the breakfast options limited and not up to par, with one also mentioning an uncomfortably large pillow.

• Breakfast lacked variety and quality.
• The room pillow was too large and uncomfortable for sleeping.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

33 Zurab Gorgiladze, 6000 Batumi, Georgia