Hotel Villa
Bed & breakfast in Kutaisi, Georgia
What Arab guests said
What guests love
Arab guests appreciated the welcoming atmosphere and the refined treatment from the staff, which contributed to a pleasant stay.
- Visitors noted the staff's kindness and helpfulness, creating a friendly environment.
- The check-in process was described as smooth and easy.
- The hotel's pricing was considered good and suitable for guests.
Areas to improve
Some guests encountered issues concerning hotel security and facilities, alongside comments regarding service standards and cleanliness.
- The hotel's main door was found locked at night with no reception staff available, leading to an uncomfortable situation for one guest.
- Concerns were raised about the absence of smart TVs and water overflow in the bathrooms.
- One visitor mentioned that the room was not cleaned and the hotel's location required a taxi to reach the center.
What guests love
Saudi guests generally found the hotel to be clean and tidy, contributing to a pleasant stay.
- Visitors noted a good level of cleanliness throughout the hotel.
- The tidy environment was appreciated by guests.
- Saudi visitors mentioned the hotel offered a clean accommodation.
Areas to improve
Some Saudi guests encountered issues with late-night access due to locked doors and absent reception staff, alongside facility concerns.
- Guests experienced difficulties with nighttime entry as the hotel door was locked and staff were unavailable.
- Some visitors reported water overflowing in the washrooms.
- The absence of smart TVs was noted by guests.
- Reception was found to be unattended during early morning hours.
What guests love
Emirati guests at Hotel Villa often highlight a welcoming atmosphere and genuinely friendly service, leaving a positive impression of their stay.
- Visitors from the Emirates praise the staff's kindness and helpfulness.
- Many guests appreciate the warm, family-like ambiance.
- The smooth and easy check-in process is frequently noted.
Areas to improve
Some Emirati guests encountered challenges regarding basic services and their expectations of the hotel.
- A few visitors noted the absence of essential hotel services like room service and cleaning.
- Some guests mentioned that rooms were not cleaned.
- The hotel's location was described as being far from the center, requiring taxi use.
What guests love
Omani visitors found Hotel Villa to be a pleasant stay, with many highlighting a positive overall experience during their visit.
- Guests appreciated the cooperative and welcoming staff.
- The breakfast was described as delicious.
- The hotel's pricing was noted as good.
- The owner's interaction was particularly praised for being refined.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bidet
- Towels/Sheets (extra fee)
- Bath or shower
- Slippers
- Private bathroom
- Toilet
Show all amenities (60)
- Free toiletries
- Hairdryer
- Bath
- Shower
- Linens
- Wardrobe or closet
- Inner courtyard view
- City view
- View
- Outdoor fireplace
- Outdoor furniture
- Sun deck
- BBQ facilities
- Terrace
- Garden
- Dining table
- Electric kettle
- Socket near the bed
- Drying rack for clothing
- Clothes rack
- Bicycle rental
- Live sports events (broadcast)
- Tour or class about local culture
- Walking tours
- Darts
- Flat-screen TV
- Cable channels
- Satellite channels
- Telephone
- TV
- Fruit
- Wine/Champagne
- Special diet meals (on request)
- Snack bar
- Bar
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Tour desk
- Express check-in/out
- 24-hour front desk
- Strollers
- Baby safety gates
- Board games/puzzles
- Daily housekeeping
- Fax/Photocopying
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key access
Where it is
Lado Asatiani Street 67, 4600 Kutaisi, Georgia