JRW Welmond Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests generally praise JRW Welmond Hotel for its clean and spacious accommodations, often highlighting the pleasant views and helpful staff.

• Rooms are noted for being spacious, clean, and offering nice sea and city views.
• Staff are frequently described as friendly and helpful, contributing to a positive stay.
• The breakfast receives positive mentions for its quality and variety.
• The hotel's location is considered good, providing convenient access to attractions.

Areas to improve

Some Arab guests encountered issues with persistent smoke odors in common areas and rooms, alongside service delays and occasional staff unfriendliness.

• A noticeable smoke smell is reported in the lobby, hallways, and sometimes rooms.
• Service can be slow, with guests needing to follow up multiple times on requests.
• Some reception and staff interactions were perceived as lacking warmth or respect.
• Nearby construction sites were mentioned as a temporary inconvenience affecting access.

What guests love

Saudi guests appreciate the hotel's high cleanliness and spacious rooms, along with its convenient location near restaurants and entertainment.

• Rooms are spacious and clean, offering beautiful sea and mountain views.
• Staff are helpful and pleasant, with special mention for receptionist Khatia.
• The location is close to Arabic restaurants and leisure facilities.
• Amenities include an indoor pool and large bathrooms with jacuzzis.

Areas to improve

Saudi guests encountered issues with lobby smoke, furniture condition, and soundproofing, alongside some service-related concerns.

• The lobby suffers from dense smoke and old furniture.
• Room soundproofing is poor, allowing external noise to be heard.
• Some furniture is dated and requires refurbishment, particularly in the lobby.
• Luggage assistance is unavailable, and Wi-Fi is slow.
• Cigarette odors are noticeable in hallways and the lobby.

What guests love

Emirati guests found their stay at JRW Welmond Hotel to be very pleasant, with particular praise directed towards the quality and variety of the breakfast offerings.

• Guests appreciated the clean and spacious rooms, often highlighting stunning sea views.
• Visitors enjoyed the good services and friendly staff who provided attentive care.
• The hotel's prime location near key attractions was also a notable positive aspect.

Areas to improve

A few Emirati guests encountered minor issues during their stay, primarily concerning aspects of the reception service and staff interactions.

• Some visitors noted delays during check-in and unwelcoming behavior from reception staff.
• A small number of guests reported a cigarette smell present in their rooms.
• Nearby construction work was mentioned as potentially affecting ease of access.

What guests love

Kuwaiti guests praise the hotel's convenient location and stunning room views, complemented by overall cleanliness and friendly staff service.

• The views from the rooms are a standout feature, enjoyed by many visitors.
• Guests commend the hotel's cleanliness and the attentive service provided by staff.
• The hotel's location is noted as convenient, being close to essential amenities.

Areas to improve

Some Kuwaiti guests noted concerns regarding breakfast buffet cleanliness and minor service issues during their stay.

• Insects were observed around the breakfast buffet's fruits and vegetables.
• Some visitors experienced slow service and had to make repeated requests.
• There were comments regarding the swimming pool water being cold.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Shavsheti Street 2/4, 6010 Batumi, Georgia