KMM Hotel
Hotel in Tbilisi, Georgia
What Arab guests said
What guests love
Arab guests commend the hotel's attentive service and strategic location, offering convenient access to attractions and essential amenities.
- Guests highlight the staff's friendly and cooperative nature, particularly at reception and in the restaurant, noting prompt assistance.
- Visitors praise the cleanliness and comfort of the rooms, along with pleasant views offered from certain accommodations.
- The hotel's prime location near metro stations and key landmarks is frequently cited as a significant advantage.
Areas to improve
Some guests encountered issues with room maintenance and certain facilities, which impacted their overall experience.
- Several visitors reported problems with air conditioning or water heaters, as well as a lack of electrical adapters.
- A few guests commented on the breakfast quality or repetition of dishes, with some options not suiting Arab tastes.
- Individual experiences noted service challenges, such as delays in maintenance requests or unprofessional staff interactions.
What guests love
Saudi guests praise the hotel's friendly service and convenient location, noting the cleanliness and comfort of the rooms.
- Staff members are commended for their helpfulness and supportive attitude.
- Rooms are described as clean and comfortable, with some guests receiving complimentary upgrades.
- The hotel's location is convenient, offering easy access to nearby amenities.
Areas to improve
Some Saudi visitors encountered negative experiences regarding staff interactions and unexpected additional charges.
- An extra charge was applied for a larger room instead of the requested extra bed.
- One guest reported an unprofessional interaction with hotel staff following a minor incident.
- A visitor noted repetitive breakfast options, some unsuitable, and charges for simple requests.
What guests love
Emirati guests praised the hotel's convenient location, noting its proximity to Old Tbilisi attractions and easy access to the city square.
- Visitors appreciated the cleanliness and comfort of their rooms.
- The hotel staff received positive mentions for their friendly and helpful service.
- Some guests enjoyed pleasant views from their requested rooms.
- Convenient bathroom facilities were highlighted by several visitors.
Areas to improve
Some Emirati guests encountered issues with breakfast quality, alongside challenges with facilities and room service.
- Visitors reported that breakfast was not fresh or up to standard.
- Concerns were raised about electrical connections and the absence of bidets in some rooms.
- A few guests experienced cold rooms with non-functional heating or water heaters.
- Simple requests, like extra towels, experienced delays in delivery.
What guests love
Kuwaiti guests highlight the hotel's prime location and the friendly, helpful staff who offer assistance with a smile.
- The strategic location of the hotel makes exploring the surrounding area convenient.
- Reception staff are welcoming and provide prompt, efficient service.
- The hotel offers a pleasant view that enhances the stay.
- Some staff members are noted for their good and friendly support.
Areas to improve
Some Kuwaiti guests encountered issues with maintenance and reception service, as air conditioning problems and unprofessional staff impacted their experience.
- An air conditioning malfunction required an inadequate solution during hot weather.
- Certain floors lack elevators, causing temporary inconvenience.
- A negative experience with an unprofessional receptionist regarding booking changes.
- Delayed response from maintenance for an air conditioning issue.
What guests love
Qatari guests appreciated the attentive service and helpfulness of the hotel staff, noting specific instances where staff went out of their way to assist.
- Personalized service from staff members was particularly helpful and appreciated.
- The hotel's convenient location offers easy access to transport and attractions.
- Pleasant views from the terrace and restaurant enhanced the overall stay.
Areas to improve
Some Qatari visitors encountered issues with basic amenities and maintenance during their stay.
- Lack of adapters or repair tools to resolve technical issues was noted.
- Certain appliances, like the TV or iron, were not functioning correctly.
- Delays were experienced in fulfilling essential maintenance requests, such as providing an iron.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Wardrobe or closet
- Outdoor furniture
- Terrace
- Electric kettle
- Refrigerator
- Socket near the bed
- Clothes rack
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Wine/Champagne
- Minibar
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- 24-hour front desk
- Family rooms
- Daily housekeeping
- Suit press
- Ironing service
- Laundry
- Fax/Photocopying
- Smoke alarms
- Security alarm
- Key card access
- Safe
- Shuttle service
- Carbon monoxide detector
- Convenience store on site
- Vending machine (drinks)
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Wake-up service
- Heating
- Soundproofing
- Car rental
- Soundproof rooms
- Elevator
- Hair/Beauty salon
- Ironing facilities
- Airport shuttle
- Non-smoking rooms
- Iron
Where it is
Metekhi Turn Street 10, 0103 Tbilisi, Georgia