Kokhta Bakuriani

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests appreciate the hotel's elegant design and prime location, particularly its proximity to ski slopes, making it an attractive winter vacation spot.

• Guests commend the staff's friendly and helpful demeanor, noting their responsiveness to needs.
• The good facilities are valued, including a restaurant offering varied and tasty breakfast options.
• Visitors enjoy the cozy ambiance and attractive decor, especially in common areas like the lounge.
• Rooms are noted as clean and well-heated, often featuring pleasant views of the surroundings.

Areas to improve

Some guests encountered challenges with the condition of roads leading to the hotel, alongside remarks about the absence of air conditioning in rooms.

• Several guests reported poor road conditions leading to the hotel, causing access difficulties.
• A number of visitors expressed dissatisfaction with the lack of air conditioning or adequate ventilation in rooms.
• Comments were made regarding the need to improve the professionalism and friendliness of some front desk and restaurant staff.
• Some guests noted that sound insulation between rooms is insufficient, impacting quietness.

What guests love

Kokhta Bakuriani offers Saudi guests a pleasant stay, with many praising the attentive service and the property's appealing design.

• Guests appreciated the friendly and responsive staff, contributing to a comfortable experience.
• The hotel's design and decor received positive remarks, particularly the nice views.
• Visitors noted the cleanliness of the property and the available amenities, including heating.

Areas to improve

Some Saudi visitors encountered challenges related to the infrastructure surrounding the hotel, alongside certain aspects of internal service.

• Many guests mentioned the poor condition of the roads leading to the hotel, posing difficulties for smaller cars.
• A few visitors noted a need for improved professionalism and friendliness from some restaurant staff.
• Comments were made regarding insufficient air conditioning or ventilation in rooms, and issues with sound insulation.

What guests love

Emirati guests appreciate the hotel's prime location near ski lifts and enjoy the beautiful views and cozy ambiance.

• Visitors praised the friendly and helpful service provided by reception staff and the team.
• The facilities and good breakfast options were highlighted, along with a restaurant serving pleasant meals.
• Guests liked the hotel's stylish design and spacious, comfortable rooms for an enjoyable stay.
• Prompt housekeeping service and responsiveness were noted positively.

Areas to improve

Some Emirati guests experienced inefficiencies during check-in, noted issues with bed comfort and noise, and found lighting suboptimal.

• Visitors reported delays and a lack of professionalism during the check-in process.
• Some found the beds uncomfortable and suggested improvements to soundproofing between rooms.
• Lighting issues were observed, and some rooms lacked air conditioning or fans.
• A few guests felt the hotel lacked certain facilities for its rating and found prices to be high.

What guests love

Kuwaiti guests found the hotel's design appealing and appreciated its cozy atmosphere, making it a good choice for ski trips.

• Guests liked the attractive room design and cozy hotel ambiance.
• The hotel's location near ski lifts and friendly staff were highlighted for ski holidays.
• The accommodation was noted for its cleanliness.

Areas to improve

Some Kuwaiti guests experienced discomfort due to issues with bedding, lack of amenities like AC, and expired items.

• The beds and pillows were uncomfortable.
• The room lacked air conditioning and balcony lighting at night.
• Expired snacks were found.

Amenities

• Toilet paper
• Towels
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe
• Hairdryer

Where it is

Kokhta-Mitarbi Resort, Bakuriani, Georgia 1204, 1204 Bakuriani, Georgia