My Family hotel

What Arab guests said

🌍All ArabsSaudisEmiratis

What guests love

Guests praise the attentive service and friendly staff interactions, particularly highlighting Ms. Tamuna for her valuable assistance.

• High levels of cleanliness in the premises and rooms leave a positive impression.
• The quiet location offers a comfortable, noise-free environment during the night.
• good value for money makes the stay appealing to many visitors.
• Useful shared facilities, such as a well-equipped kitchen, are available.

Areas to improve

A few guests noted a need for improvements in certain basic amenities and clearer communication processes.

• A lack of some essential in-room conveniences was observed.
• There is a need to enhance linguistic communication with some guests.
• The breakfast timing might require adjustment to better meet guest expectations.

What guests love

Saudi guests appreciated the welcoming reception and efficient check-in process, highlighting the active and attentive service provided by the hotel staff.

• The reception was great and fast, with active staff engagement.
• Rooms were clean and well-equipped, featuring nice views and pleasant balconies.
• A shared kitchen and nearby outdoor spaces for walking were available.
• A comfortable rural experience with warm hospitality and competitive pricing.

Areas to improve

Some Saudi guests encountered issues with room cleanliness and a lack of basic amenities, alongside communication challenges.

• Concerns were raised about room cleanliness and the absence of amenities like a kettle.
• Some staff had difficulty understanding English, posing a communication barrier.
• Feedback indicated that breakfast timing was perceived as late by some visitors.
• Minor noise from dogs in the vicinity was noted.

What guests love

Emirati guests praise the attentive service and friendly interactions from the staff, who go the extra mile to ensure guest comfort.

• The high standard of cleanliness in the property and rooms leaves a good impression.
• The quiet location provides a relaxing atmosphere free from noise.
• The hotel offers great value for the price paid.
• Staff are helpful and ready to assist with various needs.

Areas to improve

Overall, Emirati guests had a positive experience, with a minor note regarding the absence of some essential amenities.

• One guest mentioned a lack of sufficient bedding covers.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Additional toilet
• Bath or shower
• Slippers
• Private bathroom
• Toilet

Where it is

12 აჰმედ ჯავადის ქუჩა, 0114 Tbilisi, Georgia