NOVA LUXE Hotel & Residences

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently praise the hotel's good cleanliness and its convenient location near attractions and amenities.

• The cleanliness of the rooms and common areas is often highlighted positively.
• Its proximity to shopping areas and the beach is noted as a significant advantage.
• Some guests found the suites to be well-designed and appealing.

Areas to improve

Some guests reported issues with essential amenities, particularly concerning bathroom facilities and room service.

• The absence of bidets in many bathrooms was a recurring point of dissatisfaction.
• Limited availability of room service and inconsistent reception staffing were mentioned.
• Occasional complaints included weak water pressure and infrequent linen changes.

What guests love

Saudi guests appreciate the hotel's cleanliness and prime location near key amenities and the beach, noting the overall quiet atmosphere and comfortable residences.

• Saudi families frequently mention the notable cleanliness of the rooms and common areas.
• Visitors value the hotel's strategic position close to markets and tourist spots.
• The friendly and welcoming demeanor of some staff members is highlighted.
• Certain residences are noted for offering pleasant pool views.

Areas to improve

Some Saudi visitors encountered challenges with limited services, including absent permanent reception staff and a lack of luggage assistance, alongside remarks on bathroom amenities.

• Guests report a lack of constant reception presence and insufficient support services.
• The absence of bidets in bathrooms is a recurring observation.
• Room service limitations and the unavailability of phones for requests are noted.
• Some reviews mention that room cleaning services could be improved.

What guests love

Emirati guests found NOVA LUXE Hotel & Residences to be a beautiful property, appreciating its convenient location near the new boulevard, alongside attentive service and cleanliness.

• The hotel's location is close to the new boulevard area.
• High standards of cleanliness were noted.
• Staff provided attentive service.

Areas to improve

Some Emirati guests noted the absence of essential facilities, specifically a bidet, which is considered important for Arab and Muslim travelers.

• The need to install bidets in bathrooms.
• Catering to the needs of Arab and Muslim tourists.

What guests love

Kuwaiti guests appreciate the hotel's prime location and good value for money, making it a suitable choice for their stay.

• Visitors praise the hotel's strategic location.
• Many guests find the pricing to be reasonable.
• The hotel is noted for offering good value.

Areas to improve

Some Kuwaiti guests encountered concerns regarding cleanliness and the lack of daily housekeeping, alongside missing amenities.

• Guests reported issues with cleanliness and the absence of daily room service.
• Visitors noted that using the safe deposit box incurred an additional fee.
• The lack of certain basic amenities, such as a bidet and available TV channels, was observed.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

2B Grigol Lortkipanidze Street, 6003 Batumi, Georgia