Orbi City Hotel Official

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Guests frequently praise the hotel's convenient location, highlighting its proximity to the beach and vibrant areas, along with pleasant views from some rooms.

• The prime location near the beach and activity zones is valued.
• Some rooms offer nice sea views.
• Rooms are tidy and well-furnished, with spacious suites noted.
• Staff are generally cooperative and helpful when available.

Areas to improve

Many guests report recurring issues with room service and elevator availability, impacting their overall stay.

• Excessive waiting times for elevators cause considerable inconvenience.
• Room cleaning services are inconsistent and often require repeated requests.
• A lack of basic room amenities like towels and toilet paper was noted.
• Facility issues, such as poor water pressure or non-functional appliances, were mentioned.

What guests love

Saudi guests appreciate the hotel's prime location and beautiful sea views, along with spacious and clean apartments, contributing to a pleasant stay.

• Guests praise the central location and proximity to the beach and restaurants.
• Expansive sea views are highlighted as a significant attraction.
• The spaciousness and cleanliness of the apartments are noted as positive aspects.
• Specific staff members, like Jack, were commended for their helpfulness and respect.

Areas to improve

Saudi visitors encountered significant organizational issues, particularly with check-in and navigating different towers, alongside problems with elevators and inconsistent services.

• Guests experience long queues and waits for crowded elevators.
• Complaints arise regarding disorganized check-in processes and guest redirection between towers.
• Room services, such as daily cleaning and towel provision, are often insufficient.
• Some guests noted unhelpful or unwelcoming staff interactions.

What guests love

Emirati guests appreciated the hotel's prime location and its pleasant views, noting that the rooms provided were comfortable.

• The hotel's convenient location was a key highlight.
• Guests enjoyed the nice views from the property.
• The rooms offered were found to be comfortable.

Areas to improve

Emirati guests encountered challenges with services and facilities, particularly concerning congestion and elevator access, alongside some aspects of the check-in process.

• Very long waits for elevators caused significant inconvenience.
• Late check-in times and luggage fees negatively impacted the experience.
• Certain facilities require additional maintenance and attention.

What guests love

Kuwaiti guests appreciated the cleanliness of the rooms, noting that some staff members were helpful when accessible.

• Rooms were found to be clean.
• Some staff members provided assistance when needed.
• The hotel's location was a positive aspect for some.

Areas to improve

Kuwaiti guests encountered significant issues with long elevator waits, a lack of room cleaning and essential amenities, broken room fixtures, and unhelpful reception staff.

• Excessive waiting times for crowded elevators.
• Delayed room cleaning and insufficient towel changes.
• Defective room amenities such as power sockets.
• Difficulty receiving assistance from reception staff.

What guests love

Qatari guests appreciated the hotel's convenient location near the beach and activity areas, noting the good room rates and friendly staff assistance.

• Guests highlighted the strategic location close to the beach and entertainment spots.
• Visitors praised the staff's cooperative and helpful attitude.
• The view from the rooms was also a point of appreciation for some.

Areas to improve

Some Qatari guests encountered issues with room service, reporting a lack of cleaning and towel changes, alongside significant waits for the elevators.

• Guests reported poor room service and a lack of essential amenities.
• Visitors experienced long waits for elevators, particularly during busy periods.
• A need for improved in-room facilities was noted by some.

Amenities

• Dining table
• Stovetop
• Kitchenware
• Electric kettle
• Kitchenette
• Linens
• Wardrobe or closet
• Toilet paper

Where it is

7b Sherif Khimshiashvili Street, 6010 Batumi, Georgia