Pine Astoria Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisQataris

What guests love

Arab guests frequently commend the friendly service and attentive staff, particularly at reception and in the restaurant, contributing to a pleasant stay.

• The cleanliness of rooms and common areas is often highlighted as good.
• Guests appreciate the welcoming and cooperative nature of the hotel staff.
• The breakfast is considered satisfactory and varied for the price by many.

Areas to improve

Some Arab guests encountered issues with room maintenance, including air conditioning and bathroom problems, alongside comments regarding cleanliness in certain areas.

• Guests reported dissatisfaction with bathroom conditions and the absence of bidets.
• Concerns were raised about faulty air conditioning or inadequate ventilation in rooms.
• Accessibility challenges and difficulties in securing taxis due to the hotel's location were noted.

What guests love

Saudi visitors found the hotel to offer a pleasant environment and a good location, with particular praise for its cleanliness and the helpful staff.

• The hotel boasts a convenient location near the main square.
• Suites are noted for being spacious and clean.
• Staff members are described as cooperative and friendly.
• The overall atmosphere of the hotel is very enjoyable.

Areas to improve

A few Saudi guests noted some discomfort regarding the bed's comfort and soundproofing, alongside the absence of a bidet in the bathrooms.

• The bed was not comfortable for some visitors.
• Windows offered poor sound insulation, allowing street noise in.
• Some bathrooms lacked a bidet.

What guests love

Emirati guests appreciate the hotel's prime location and the welcoming service from reception and restaurant staff, noting spacious rooms and a good breakfast.

• The hotel's location is highlighted as a significant advantage.
• Reception and restaurant staff offer friendly and helpful service.
• Rooms are spacious, and the breakfast is noted as good.
• Cleanliness and room tidiness were appreciated by some visitors.

Areas to improve

Some Emirati guests encountered issues with rude cleaning staff, alongside air conditioning malfunctions and a lack of prompt repairs.

• Cleaning staff exhibited impolite behavior towards guests.
• Recurring problems with the air conditioning system were reported.
• Understaffing led to difficulties in receiving timely service.
• Some bathrooms lacked bidets and had unpleasant odors.

What guests love

Qatari guests found aspects of their stay at Pine Astoria Hotel to be satisfactory, particularly noting the breakfast offering.

• The breakfast was described as reasonable.
• Some visitors found the breakfast to be acceptable.
• Qatari travelers noted the breakfast was good.

Areas to improve

Qatari visitors encountered significant negative experiences regarding room conditions and the hotel's overall standard, impacting their perception.

• Rooms were described as very bad, smelling, dark, and untidy.
• Guests noted parking and other facilities did not match a five-star rating.
• There were concerns about a general feeling of untidiness in the rooms.
• Some visitors expressed extreme dissatisfaction with their overall stay.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Daniel Chonqadze Street 21, Mtatsminda , 0108 Tbilisi, Georgia