Sheraton Grand Tbilisi Metechi Palace
Hotel in Tbilisi, Georgia
What Arab guests said
What guests love
Arab guests commend Sheraton Grand Tbilisi Metechi Palace for its attentive service and high-quality facilities, contributing to a comfortable and enjoyable stay.
- Staff members are frequently highlighted for being very friendly and helpful, offering good assistance.
- The hotel's facilities, including the gym and pools, are noted as being of high quality and providing a great experience.
- Guests appreciate the hotel's cleanliness and well-maintained rooms, which enhance comfort.
- The breakfast buffet receives praise for its good variety and fresh juice options.
Areas to improve
A few guests noted areas for improvement, particularly concerning breakfast variety and the pricing of certain services.
- The variety of hot breakfast dishes was mentioned as needing enhancement.
- Food prices within the hotel were considered high for the expected culinary experience.
- Some visitors had comments regarding the handling of minibar items and advance deposit requests.
- A few guests indicated that the furniture could benefit from repairs.
What guests love
Saudi guests praise the attentive service and responsive staff at the hotel, noting the cleanliness and comfort of the rooms.
- Staff professionalism and helpfulness are frequently highlighted.
- The hotel's facilities are mentioned positively.
- A nice view from the balcony was appreciated.
Areas to improve
Some Saudi visitors noted that the breakfast variety needs improvement and that food prices are high for the expected culinary experience.
- The breakfast selection could benefit from more variety.
- Food is considered overpriced for the hotel's standard.
- Some furniture was noted as requiring repair.
What guests love
Emirati guests report a satisfying stay at Sheraton Grand Tbilisi Metechi Palace, praising the attentive service and comprehensive facilities that contributed to a memorable experience.
- Emirati visitors commend the staff's welcoming nature and professional service.
- The hotel's diverse facilities, including pools and spa areas, were a highlight for many.
- The breakfast buffet is noted for its quality and wide selection, featuring fresh juices.
- Many guests expressed a desire to return for another stay at this notable hotel.
Areas to improve
Some Emirati guests encountered restrictions regarding children's pool access, and there were isolated comments concerning the housekeeping service.
- There were noted restrictions on children's access to the swimming pool after a certain hour.
- A few guests mentioned dissatisfaction with the standard of housekeeping services.
What guests love
Kuwaiti guests commend the friendly and helpful service provided by the staff, noting the hotel's cleanliness and comfortable rooms.
- Staff members are very friendly and helpful, offering great assistance.
- The hotel is clean and rooms are well-maintained and comfortable.
- The quality of hot beverages at the restaurant is praised.
- Reception offers valuable help, especially with room location near elevators.
Areas to improve
Some Kuwaiti guests noted a need for more variety in hot breakfast options, along with minor issues regarding towel availability and reception staff friendliness.
- Breakfast could benefit from more variety in hot dishes.
- Some guests experienced difficulty obtaining large bath towels.
- Certain reception staff were perceived as less friendly and sometimes preoccupied with phones.
- Room service faced challenges with understanding English requests.
What guests love
Qatari guests found their stay at Sheraton Grand Tbilisi Metechi Palace to be very pleasant, highlighting the overall quality of their experience.
- Qatari visitors praised the staff's very friendly demeanor.
- Rooms were appreciated for being spacious, clean, and comfortable.
- Guests expressed satisfaction with the quality of the food provided.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
★ Arabs rate this higher than other guests
Amenities
- Toilet paper
- Towels
- Bidet
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
Show all amenities (60)
- Bathrobe
- Hairdryer
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Outdoor fireplace
- Outdoor furniture
- Sun deck
- Terrace
- Coffee machine
- Live sports events (broadcast)
- Happy hour
- Temporary art galleries
- Seating area
- Desk
- Flat-screen TV
- Telephone
- TV
- Wine/Champagne
- Kid-friendly buffet
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Invoice provided
- Private check-in/out
- ATM on site
- Baggage storage
- Currency exchange
- Express check-in/out
- 24-hour front desk
- Daily housekeeping
- Ironing service
- Dry cleaning
- Laundry
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
Where it is
Telavi Street 20, 0103 Tbilisi, Georgia