Step Inn - Kazbegi

What Arab guests said

🌍All ArabsSaudisEmiratisQatarisBahrainis

What guests love

Guests highlight the stunning mountain views and the hotel's modern design, appreciating its convenient location.

• Staff members are frequently praised for their friendly and helpful service.
• Rooms are noted as clean, comfortable, and offering spectacular views.
• The indoor heated pool is a popular amenity enjoyed by many visitors.

Areas to improve

Some guests found the breakfast offerings to be limited or not meeting expectations, with a few comments on value for money.

• Breakfast variety is mentioned as an area that could be improved.
• Minor issues were noted regarding room size, drainage, or lack of air conditioning.
• A few visitors felt the pricing was high relative to the perceived value.

What guests love

Saudi visitors praise the accommodation for its spacious and clean rooms, complemented by beautiful views.

• Rooms are noted for being spacious and clean.
• Guests appreciated the helpfulness of the staff.
• The location is convenient and offers good services.

What guests love

Emirati guests praise the hotel's prime location and stunning views of Mount Kazbek, complemented by its modern design and comfortable, well-equipped rooms.

• Staff friendliness and helpfulness are frequently noted, contributing to a welcoming atmosphere.
• The scenic views from rooms and balconies were a highlight for many visitors.
• Guests appreciated the warmth of the rooms during cold weather and the heated indoor pool.
• The cleanliness and tidiness of the rooms were highlighted as positive aspects of the stay.

Areas to improve

Some Emirati guests encountered challenges with limited food options and breakfast quality, alongside minor issues within the rooms.

• Several guests noted the limited menu variety and that breakfast did not meet expectations.
• Comments were made regarding room or pool size, and minor appliance issues like hairdryers or refrigerators.
• One guest experienced an unpleasant interaction with a chef when requesting to heat homemade food.

What guests love

Qatari guests appreciated the hotel's prime location and stunning Kazbegi mountain views, highlighting the friendly service from the staff.

• Staff members are welcoming and provide attentive service.
• Rooms are clean and comfortable, offering great panoramic views.
• The location is ideal for enjoying breathtaking natural scenery.

Areas to improve

Some Qatari visitors noted a minor issue with the bathroom floor design concerning water drainage.

• The bathroom floor design does not drain water effectively.
• There is a need to improve the water drainage system in the bathrooms.

What guests love

Bahraini visitors appreciated the hotel's convenient location, noting the modern rooms and well-equipped amenities. The staff's friendly and helpful nature was also a highlight.

• The hotel boasts a good, accessible location.
• Rooms are modern and well-equipped.
• Staff members are notably friendly and helpful.
• Hotel facilities meet guest needs well.

Areas to improve

Some Bahraini visitors found the additional breakfast options to be limited in variety. Others noted that the absence of air conditioning could make rooms feel warm during hotter afternoons.

• The optional breakfast lacked good variety.
• Rooms can become warm on hotter days due to no air conditioning.

Amenities

• Toilet paper
• Towels
• Bidet
• Towels/Sheets (extra fee)
• Bath or shower
• Slippers
• Private bathroom
• Toilet

Where it is

Stepantsminda N21 Stepantsminda N21, 4700 Kazbegi, Georgia