Tbilisi Inn

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently highlight the hotel's prime central location, offering convenient access to city attractions and amenities.

• The hotel's central position is convenient for exploring the city and accessing shops.
• Some reception staff are noted for being helpful and friendly towards guests.
• Rooms are generally clean and comfortable, with basic amenities provided.

Areas to improve

Many Arab guests report issues with outdated furnishings, inconsistent cleanliness, and a lack of essential services like water provision.

• The furniture in the rooms is often described as old and uncomfortable, impacting the stay.
• Frequent complaints mention inadequate cleaning and a failure to replenish basic supplies.
• Some staff members are perceived as unfriendly or unprofessional, with difficulties in meeting guest requests.

What guests love

Saudi guests appreciate the hotel's prime location near essential amenities and commend the reception staff for their helpful and friendly demeanor.

• The hotel boasts a strategic location close to shops and restaurants.
• Reception staff are noted for being very cooperative and pleasant.
• Rooms are spacious and comfortable with decent views.
• Bathroom amenities are well-equipped, including care products.

Areas to improve

Some Saudi visitors noted the hotel's need for significant improvements, citing outdated furniture and facilities, alongside issues with cleanliness and basic services.

• Furniture and furnishings are old and require updating.
• The level of cleanliness in rooms and bathrooms fell short of expectations.
• Services like tissue and water provision require special requests.
• Accommodation costs are high compared to nearby hotels.

What guests love

Emirati guests appreciate the hotel's prime city-center location, making it an ideal base for exploring the area.

• The hotel boasts a central location that facilitates easy access to city attractions.
• Rooms are noted as clean and comfortable, with well-equipped bathrooms.
• Some guests highlighted the convenience of a bidet in the bathrooms.

Areas to improve

Some Emirati visitors encountered issues with room comfort, furniture quality, and less-than-friendly service.

• Room furniture is described as old and uncomfortable, with comments on pillow condition.
• Guests reported experiencing external noise and cold room temperatures.
• Staff received feedback for being unfriendly and unsmiling, with difficulties in obtaining assistance.
• Shortages in water provision and basic amenities like tissue replacement were noted.

What guests love

Kuwaiti guests found their initial stay in Tbilisi to be a positive experience, setting a good expectation for the country as a whole.

• The first impression of the city was very good.
• A pleasant overall stay.
• The place left a positive impression of Georgia.

Areas to improve

Some Kuwaiti visitors noted areas for improvement, particularly regarding staff professionalism and certain facilities.

• Staff performance was not professional.
• The swimming pool was not to one guest's liking.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

Metekhi street 20, 0103 Tbilisi, Georgia