Tbilisi Times

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQataris

What guests love

Arab guests frequently highlight the hotel's convenient location and proximity to key attractions, alongside clean rooms and cooperative staff.

• The strategic location and accessibility are often praised by visitors.
• Cleanliness of rooms and spaciousness are noted as positive aspects.
• Guests appreciate the staff's helpfulness and cooperative attitude.
• The hotel's decor is mentioned as pleasant for short stays.

Areas to improve

Some Arab guests encountered issues with facility cleanliness, malfunctioning air conditioning and appliances, and a lack of essential amenities.

• Numerous guests reported concerns regarding the cleanliness of rooms and bathrooms.
• Complaints about faulty or inefficient air conditioning systems were recurrent.
• Several visitors noted a shortage of basic items like cups and towels.
• Comments were made about the absence of an elevator and accessibility challenges for the elderly.

What guests love

Saudi guests frequently praise the hotel's prime location, noting its proximity to attractions and the helpfulness of the staff.

• The hotel's strategic location is a significant advantage, placing guests near many points of interest.
• Staff interactions were consistently positive, with guests appreciating their readiness to assist.
• Some rooms were noted for being spacious with good bathrooms and pleasant ventilation.
• The hotel's decor was described as beautiful, suitable for shorter stays.

Areas to improve

Saudi visitors encountered issues concerning room cleanliness, mattress quality, and air conditioning functionality, alongside accessibility concerns.

• Some guests reported concerns about room cleanliness and unpleasant odors.
• The mattresses and beds were described by some as small or outdated.
• Problems with air conditioning, lack of an elevator, and no luggage assistance were noted.
• A few rooms were found to be cramped or not matching the advertised images.

What guests love

Emirati guests appreciated the friendly staff service, noting the clean rooms and good amenities that contributed to a pleasant stay.

• Clean and spacious rooms.
• Friendly and welcoming staff.
• Adequate provision of amenities.

Areas to improve

Some Emirati guests expressed disappointment due to cleanliness issues, lack of essential supplies like towels and cups, and malfunctioning appliances.

• Insufficient cleanliness and presence of dirt.
• Shortage of basic amenities such as towels and cups.
• Appliances like the fridge or kettle were not working.

What guests love

Kuwaiti guests appreciate the prime location of the accommodation, noting its convenient access to central areas, alongside praise for high cleanliness and comfortable beds.

• The strategic location offers easy access to the city center.
• The overall quietness contributes to a pleasant stay.
• The reception staff are cooperative and provide prompt assistance.
• Some visitors found the place very clean.

Areas to improve

Some Kuwaiti guests encountered issues regarding the cleanliness of the premises and unpleasant odors, alongside remarks about the condition of the furniture and air conditioning functionality.

• Certain units lacked the expected level of cleanliness.
• Unpleasant smells were noted in some accommodations.
• Furniture appeared old and some air conditioning units were not working.
• Sound insulation was not ideal for some visitors.

What guests love

Qatari guests appreciate the hotel's prime location near essential amenities and highlight its cleanliness and the cooperative nature of the reception staff.

• The hotel boasts a convenient location close to restaurants, the metro, and shopping areas.
• Guests found the rooms and common areas to be clean.
• The reception staff were noted for being cooperative and helpful.

Areas to improve

Some Qatari visitors encountered issues with essential hotel services, including non-functional air conditioning, a lack of suitable family suites, and the absence of breakfast.

• The air conditioning system was not functioning properly.
• The hotel does not offer family suites.
• Breakfast is not available.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

75 David Agmashnebeli Ave, Chugureti, 0159 Tbilisi, Georgia