Tekla Palace By Urban Hotels
Hotel in Tbilisi, Georgia
What Arab guests said
What guests love
Arab guests appreciate the hotel's prime location and accessibility, along with its charming retro aesthetics. Positive remarks also highlight the fresh breakfast offerings and the accommodating nature of the staff.
- The central location serves as an good base for exploring the surrounding area.
- The interior design offers a unique, classic ambiance that guests find appealing.
- Freshly prepared breakfast items were frequently praised for their quality.
- Friendly and helpful staff members contributed positively to the guest experience.
Areas to improve
Some Arab guests noted concerns regarding the property's aged condition and maintenance issues in rooms and bathrooms. Inadequate room sizes and discrepancies from advertised layouts were also mentioned.
- The hotel's older condition and some maintenance lapses detracted from the stay.
- Room and bathroom spaces were described as cramped and inconveniently small.
- Breakfast quality was deemed average and not fully commensurate with the price.
- Issues such as a lack of English TV channels were a point of dissatisfaction.
What guests love
Emirati guests appreciate the hotel's central and convenient location, finding it very accessible and convenient.
- The hotel boasts a strategic location that is easy to reach.
- Its proximity to various amenities makes the location very convenient.
- Emirati visitors praise the hotel's accessibility.
Areas to improve
Some Emirati guests encountered issues with the property's dated condition and room layouts, alongside minor service inconveniences.
- Certain rooms felt old and cramped, with noted design concerns.
- Guests reported issues with facilities like the bathroom sink or dining area doors.
- There were complaints about the lack of English television channels.
- Some felt the breakfast did not offer good value for the price.
What guests love
Qatari visitors found aspects of Tekla Palace to be satisfactory, noting the rooms as a positive point during their stay.
- The rooms were highlighted as a positive aspect of the accommodation.
- Qatari guests enjoyed their multi-night stays at the hotel.
- Families expressed contentment with their overall experience.
Areas to improve
Some Qatari visitors encountered a very disappointing experience, feeling the hotel was misleading and deceptive regarding pricing and information provided.
- Guests felt let down by a lack of clear and honest information.
- There were complaints about higher prices compared to nearby hotels.
- The building was described as dull and dirty with disorganization.
- A request to cancel was refused by an unorganized staff member.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Towels
- Bath or shower
- Slippers
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
Show all amenities (60)
- Shower
- Linens
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Electric kettle
- Socket near the bed
- Clothes rack
- Walking tours
- Casino
- Desk
- Flat-screen TV
- Satellite channels
- TV
- Fruit
- Wine/Champagne
- Kids' meals
- Special diet meals (on request)
- Invoice provided
- Private check-in/out
- Concierge
- Baggage storage
- Tour desk
- Express check-in/out
- 24-hour front desk
- Board games/Puzzles
- Daily housekeeping
- Ironing service
- Fax/Photocopying
- Meeting/Banquet facilities
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safe
- Shuttle service
- Convenience store on site
- Shared lounge/TV area
- Hypoallergenic
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Hardwood or parquet floors
- Heating
- Car rental
- Chapel/Shrine
- Soundproof rooms
- Family rooms
Where it is
Erekle II square 10, 0105 Tbilisi, Georgia