Terrace Borjomi Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisOmanis

What guests love

Guests appreciate the hotel's prime location near parks and main attractions, along with spacious rooms and pleasant views.

• The hotel boasts a strategic location close to the central park and the road leading to the national park.
• Rooms are noted as spacious and comfortable, with some offering nice views of the valley or river.
• Cleanliness and tidiness are highlighted, with well-equipped bathrooms mentioned positively.

Areas to improve

Some guests encountered issues with reception service, missing amenities, and noted concerns regarding cleanliness and certain facilities.

• Guests reported poor handling and interaction from reception staff.
• Some reviews mentioned a lack of room amenities like kettles or cups, and non-functional facilities such as the jacuzzi and sauna.
• Comments also pointed to dated furniture, insufficient cleanliness in some rooms and bathrooms, and water supply issues.

What guests love

Saudi guests appreciate the hotel's prime location near the central park and restaurants, along with the beautiful views offered from the rooms.

• The hotel boasts a strategic location close to parks and dining options.
• Rooms provide lovely natural vistas.
• Guests noted the cleanliness and tidiness of the premises, particularly well-equipped bathrooms.
• The reception staff is described as helpful and accommodating.

Areas to improve

Some Saudi visitors encountered challenges with the hotel's services, questioning its 4-star rating, noting issues with staff interaction, and reporting malfunctioning facilities.

• Several guests feel the hotel does not meet the standards of a 4-star establishment.
• Room amenities were found lacking, with no cups or kettles provided.
• Some reported poor interaction with reception staff who were unable to meet needs.
• Facilities such as the jacuzzi and sauna were noted as being out of order or neglected.

What guests love

Emirati guests appreciate the hotel's convenient location near a park and on the main road, noting the spacious and comfortable rooms.

• The hotel boasts a prime location close to a park and natural attractions.
• Rooms are noted for being spacious and offering good comfort.
• Some guests found the breakfast acceptable, though repetitive.

Areas to improve

Some Emirati visitors expressed significant dissatisfaction due to the hotel and rooms being old, alongside notable issues with cleanliness, furniture, and bathrooms.

• The hotel and rooms are old and lack good cleanliness.
• Furniture and bathrooms are dated and uncomfortable.
• Breakfast options were limited and vegetables were not fresh.
• Spiders were observed in rooms, indicating poor hygiene.

What guests love

Omani visitors praise the hotel's prime location, situated centrally and offering convenient access to attractions and dining options.

• Its central position ensures proximity to gardens and shops.
• Rooms are spacious and provide pleasant valley views.
• The hotel is clean and offers good value for stays.

Areas to improve

Some Omani visitors noted that the surrounding area can be ordinary, with most establishments closing early after sunset.

• The area around the hotel closes early at sunset.
• Dining options are limited in the evenings.
• Breakfast offerings were described as limited.
• One guest encountered an issue with their booking not being found.

Amenities

• Picnic area
• Terrace
• Coffee house on site
• Fruit
• Wine/Champagne
• Shuttle service
• Daily housekeeping
• Shared lounge/TV area

Where it is

Erekle Street 5, 1200 Borjomi, Georgia