The Grand Gloria Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Arab guests frequently highlight the hotel's convenient location, noting its proximity to the sea, shopping centers, and dining options, making it a convenient base.

• The strategic location near the beach and essential amenities is a recurring positive point.
• Some rooms offer pleasant views, and guests appreciate the spaciousness.
• Breakfast is generally considered good, with a decent variety of dishes.
• The helpfulness and kindness of some staff members, particularly at reception, are appreciated.

Areas to improve

Guests report issues with outdated furniture and facilities, alongside concerns regarding cleanliness, maintenance, and inconsistent service quality.

• Many guests find the furniture and furnishings to be old and in need of renovation.
• Recurring cleanliness issues are mentioned, including the presence of insects in rooms.
• Service quality is sometimes described as unprofessional, with slow response times to requests.
• Noise disturbances from outside or between rooms due to poor sound insulation are noted.

What guests love

Saudi guests frequently highlight the hotel's convenient location, close to the beach, malls, and restaurants, often enjoying the pleasant views and good breakfast offerings.

• The hotel's prime location near the sea and shopping centers.
• Beautiful sea views available from select rooms.
• The quality and variety of breakfast options provided.
• Spacious and comfortable room sizes for stays.

Areas to improve

Saudi guests report concerns regarding outdated furniture and facilities, cleanliness issues, unprofessional staff interactions, and poor soundproofing within the hotel.

• Furniture and facilities require significant updates due to age.
• Cleanliness issues, including odors and pests, were noted.
• Some staff members exhibited unprofessional behavior.
• Poor sound insulation between rooms and external noise disturbances.

What guests love

Emirati guests praise the hotel's prime location, describing it as good and contributing to a generally good stay.

• The location stands out as a key advantage for visitors.
• Complimentary room upgrades to suites were appreciated.
• The hotel's high level of cleanliness was noted and satisfactory.

Areas to improve

Some Emirati guests encountered minor disturbances during their stay, including ongoing maintenance work and some room-related issues.

• Ongoing maintenance work impacted the experience for some visitors.
• The balcony area was perceived as being quite small.
• The air conditioning unit was noted to be a little noisy.

What guests love

Kuwaiti guests appreciate the hotel's prime location near key attractions and services, often highlighting the spacious rooms and pleasant sea views.

• convenient location close to the sea and major shopping centers.
• Rooms are generous in size and offer lovely sea vistas.
• The presence of a bidet in bathrooms is a noted convenience.
• Some staff members are friendly and provide good service.

Areas to improve

Some Kuwaiti visitors encountered issues with room cleanliness, breakfast quality, and service, alongside concerns about outdated facilities and maintenance.

• Room cleaning standards were not consistently met, with towels and sheets needing more attention.
• Breakfast buffet quality was modest, and some amenities like the swimming pool were unavailable.
• Furniture in rooms and the lobby appeared old, with some doors not closing properly.
• A few guests reported negative interactions with staff regarding service or unexpected requests.

Amenities

• Toilet paper
• Towels
• Bidet
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries

Where it is

22 Sherif Khimshiashvili Street, 1054 Batumi, Georgia