The Grand Hotel Bakuriani
Hotel in Bakuriani, Georgia
What Arab guests said
What guests love
Arab guests appreciate the tranquil and beautiful location of the hotel, offering a relaxing atmosphere amidst stunning nature. The warm hospitality and refined interactions from the owner and staff are frequently highlighted.
- Rooms are clean with comfortable beds, and guests appreciated the availability of kitchen facilities.
- Many guests praised the lovely views and the beautiful setting, ideal for relaxation.
- The politeness and respectful demeanor of the staff contributed to a pleasant stay.
- The place is noted for its high cleanliness and quiet ambiance, conveniently located near activities.
Areas to improve
Some Arab guests encountered issues with essential services and comfort, including cleanliness concerns, lack of soundproofing, and inconvenient meal timings.
- Several guests reported unclean rooms and bathrooms, with unpleasant odors noted on bedding.
- Problems with water supply and daily interruptions were observed, impacting guest comfort.
- Guests mentioned noise disturbances from family activities or TVs, and insufficient sound insulation between rooms.
- Some bookings faced unexpected cancellations upon arrival, with notification of unavailability for reserved rooms.
What guests love
Saudi guests frequently highlight the peaceful and beautiful natural surroundings of the hotel, complemented by the welcoming and refined hospitality of the owners, fostering deep connections.
- Visitors appreciate the clean rooms and comfortable beds.
- Guests value the polite and friendly demeanor of the owner and their family.
- Saudi visitors enjoy the lovely views and the quiet, rural setting.
- The location is noted as ideal for relaxation amidst picturesque nature.
Areas to improve
Some Saudi guests encountered issues with services and expectations, noting that the property did not align with luxury hotel standards, alongside concerns about timing and noise levels.
- A few visitors expressed disappointment with the lack of services before 11 AM, impacting their plans.
- Guests reported nighttime noise from the TV and family, with poor soundproofing.
- Several visitors pointed out that the place felt more like family accommodation than a full-service hotel.
- Issues such as daily water interruptions and the absence of a bidet in some bathrooms were noted.
What guests love
Emirati guests found the hotel to be a cozy retreat, particularly appreciating the effective heating system that added a pleasant warmth to their brief stay.
- A cozy and welcoming atmosphere within the hotel.
- The efficient heating system was a notable comfort.
- A pleasant stay experience for Emirati visitors.
What is ArabScore?
How travelers like you really rated this stay — scored only from Arab guests’ reviews, and weighted to stay trustworthy, not just a plain average.
Amenities
- Toilet paper
- Private bathroom
- Toilet
- Free toiletries
- Hairdryer
- Shower
- Mountain view
- Garden view
Show all amenities (22)
- View
- Balcony
- Terrace
- Garden
- Wine/Champagne
- Bar
- Shuttle service
- Airport shuttle
- 24-hour front desk
- Room service
- Family rooms
- Smoke-free property
- Heating
- Non-smoking rooms
Where it is
Bakuriani Circle, 1200 Bakuriani, Georgia