216 Eagle Palace Suite

What Arab guests said

🌍All ArabsSaudis

What guests love

Arab guests found the suites to be clean and well-maintained, appreciating the staff's prompt assistance and helpfulness.

• The suites are noted for their cleanliness and good condition.
• Staff members are responsive and provide helpful service.
• The location offers convenient access to various services and dining options.

Areas to improve

A few guests mentioned disturbances from noise and expressed concerns regarding room cleanliness and odors.

• Noise from adjacent and upper rooms was a notable disturbance.
• Some rooms were reported to have unpleasant odors or insufficient cleanliness.
• The surrounding area's concentration of car repair shops may not suit all preferences.

What guests love

Saudi guests appreciated the high cleanliness of the suites and the staff's courteous and prompt assistance, with special mention of the Fajr wake-up service. The location, offering various services and restaurants, also received positive remarks.

• The overall cleanliness and tidiness of the property.
• The staff's courteous demeanor and quick help.
• A thoughtful wake-up service for Fajr prayer.
• A convenient location with nearby services and dining.

Areas to improve

Some Saudi visitors noted issues with the location, which is surrounded by car repair shops, and concerns about receiving rooms of a lower category than booked. Complaints were also raised regarding internal and external noise, and unpleasant odors in some suites.

• Concerns about receiving rooms below the booked category.
• The surrounding area features car repair workshops.
• Noticeable noise disturbances from within and outside the suites.
• Unpleasant odors were present in some of the rooms.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

16 Kocatepe Caddesi, Kartal, 34870 Istanbul, Turkey