A'jia Hotel

What Arab guests said

🌍All ArabsSaudisKuwaitis

What guests love

Arab guests praise the hotel's prime location and its captivating Bosphorus views, often described as stunning and very beautiful. The staff's welcoming and helpful nature also contributed to a pleasant and peaceful stay.

• The hotel boasts a prime location offering spectacular Bosphorus vistas.
• Guests appreciated the staff's consistently friendly and helpful service.
• The property is noted as a very quiet and clean place.
• Some found the set-menu breakfast to be tasty.

Areas to improve

Some Arab guests encountered issues where service and maintenance aspects did not meet five-star expectations. Concerns were raised about air conditioning, dated furnishings, disruptions during filming, and initial reception experiences.

• Some felt the cleanliness and maintenance standards were below a five-star level.
• Furnishings and decor were noted as appearing dated and worn.
• Limited English communication with some staff was a challenge for certain guests.
• The hotel's isolation from central sights was mentioned as a drawback.
• One stay experienced issues with room temperature control and cooling unavailability.

What guests love

Guests appreciate the hotel's stunning views and find the atmosphere to be peaceful and clean, complemented by the staff's pleasant demeanor.

• Visitors enjoy the beautiful Bosphorus views.
• Many guests find the hotel to be very quiet and clean.
• The staff's good taste and friendly service are noted by guests.

Areas to improve

Some guests experienced a disappointing stay that did not meet five-star expectations, citing issues with room conditions, arrival service, and event-related disruptions.

• Guests reported uncomfortable room temperatures and noted worn furniture and room damage.
• Filming events caused significant disruption and limited guest access to facilities.
• Several visitors experienced a lack of assistance upon arrival and a poor welcome.
• Cleanliness concerns were raised, including finding used water in the refrigerator.

What guests love

Kuwaiti guests appreciate the hotel's prime location offering breathtaking Bosphorus views and commend the friendly, helpful staff.

• The hotel boasts a great location with panoramic views of the Bosphorus.
• Staff are praised for their friendliness and readiness to assist.
• The hotel is noted as being suitable for newlyweds.

Areas to improve

Some Kuwaiti guests felt the hotel did not meet the expected five-star standard, noting a need for improvements in cleanliness, maintenance, and dated decor.

• Cleanliness and maintenance levels were perceived as below a five-star standard.
• Furnishings and decor were described as dated and in need of updating.
• Some guests experienced limited English communication with certain staff members.
• The hotel's location is somewhat isolated, requiring transportation to reach attractions.

Amenities

• Outdoor furniture
• Terrace
• Garden
• Bicycle rental
• Fruit
• Wine/Champagne
• Kids' meals
• Special diet meals (on request)

Where it is

Ahmet Rasim Pasa Yalisi Halide Edip Adıvar Caddesi No:27, Kanlica, Beykoz, 34000 Istanbul, Turkey