AC Hotel Istanbul Macka

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisBahrainis

What guests love

Guests praise the hotel's prime location near key attractions and vibrant areas, complemented by the friendly and professional service provided by the staff.

• The strategic location near the Bosphorus, markets, and cafes facilitates city exploration.
• Staff members are welcoming and helpful, offering prompt and professional service.
• Rooms are clean and comfortable, featuring good sound insulation from external noise.
• Modern design and comfortable furnishings enhance the pleasant stay experience.

Areas to improve

Some guests noted areas for improvement, including Wi-Fi quality and certain breakfast aspects, alongside the hotel's location on an incline.

• Wi-Fi connection quality is sometimes weak and unstable.
• Breakfast options are limited and could benefit from more variety.
• The hotel's uphill location might pose a challenge for some visitors.
• Certain rooms may be small or lack some basic amenities.

What guests love

Saudi guests found their stay at AC Hotel Istanbul Macka to be a pleasant experience, highlighting the attentive service from the reception team and the hotel's convenient location near key attractions.

• Visitors appreciated the professional and kind reception staff who offered a warm welcome.
• Guests noted the cleanliness and good room space during their stay.
• The hotel's proximity to the shopping street and the Bosphorus was a significant advantage.
• Some guests observed positive improvements in service and staff interaction over time.

Areas to improve

A few Saudi visitors encountered challenges related to the hotel's slightly elevated location, alongside comments regarding room size and occasional perceived high pricing.

• Some guests mentioned the hotel's location on a slope might not be ideal for older guests or those with mobility issues.
• Comments were made regarding the compact size of some rooms.
• A few visitors did not experience sufficient friendliness from the staff.
• Limited variety in breakfast options was noted by some.

What guests love

Emirati guests appreciate the hotel's prime location, proximity to transport and amenities, alongside high standards of cleanliness and professional, friendly service from staff.

• The strategic location offers easy access to shops and restaurants.
• Staff are helpful, providing prompt and professional service.
• Rooms are clean and furnished with comfortable, modern pieces.
• Effective soundproofing ensures quiet rooms.

Areas to improve

Some Emirati visitors noted issues with weak Wi-Fi connectivity, while others found the late check-out fees to be high compared to previous experiences.

• Wi-Fi connection was reported as weak and unreliable.
• Late check-out fees were considered high.
• The popular location can sometimes lead to nighttime noise.

What guests love

Kuwaiti guests found the hotel to be cozy and appreciated the helpfulness of the staff, noting a comfortable and quiet atmosphere.

• Guests enjoyed the cozy atmosphere and quiet environment.
• The staff were very kind and provided helpful assistance.
• Rooms were noted for their clean condition.
• Room service was prompt and the food was delicious.

Areas to improve

While the stay was generally positive, some guests felt the breakfast offerings were limited and could be improved.

• The breakfast selection was perceived as somewhat poor and needing enhancement.
• A lack of in-room coffee machines was noted by some visitors.
• Noise transfer between rooms was a minor concern for a few guests.

What guests love

Bahraini guests appreciated the hotel's prime location and the staff's friendly service, enjoying the pleasant views from their rooms.

• The hotel's strategic location offers convenient access to attractions.
• The quality of the breakfast served was well-received by visitors.
• Rooms featuring terraces provided lovely and comfortable views.

Amenities

• Toilet paper
• Towels
• Towels/Sheets (extra fee)
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Bathrobe

Where it is

Visnezade Mahallesi Suleyman Seba Caddesi No:75 Akaretler Besiktas, Besiktas, 34357 Istanbul, Turkey