Akcatepe Dag Evleri

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitis

What guests love

Guests appreciate the stunning natural setting and panoramic views, which contribute to a peaceful and relaxing atmosphere for Arab visitors.

• The serene natural surroundings and overall tranquility are frequently highlighted by visitors.
• Staff friendliness and helpfulness are consistently praised, with specific mentions of attentive service.
• The quality and variety of breakfast, along with the restaurant's scenic views, receive positive remarks.
• The villas offer a cool and pleasant climate, especially compared to warmer nearby areas.

Areas to improve

Some guests encountered difficulties with accessibility, facility maintenance, and occasional issues with bookings and service.

• Several visitors noted challenges with reaching the location, particularly when relying on navigation apps.
• The presence of some insects was mentioned, attributed to the mountainous and forested surroundings.
• A few guests reported concerns regarding the cleanliness of certain villas or the age of furnishings.
• Some experiences were negatively impacted by booking complications or delayed check-in procedures.

What guests love

Saudi guests praise the stunning location of the villas, offering beautiful mountain and sea views, complemented by pleasant weather and a tranquil atmosphere away from noise.

• Visitors commend the staff's attentive service and generosity, particularly the restaurant and reception teams, enhancing the overall stay.
• The breakfast is noted as good and varied, with guests enjoying the surrounding natural scenery and general peace.
• The villas are described as clean and well-equipped, conveniently located near parks and key tourist spots.

Areas to improve

Some Saudi guests encountered maintenance issues, such as air conditioning leaks and worn-out furnishings, alongside concerns about sound insulation.

• A few visitors reported the presence of insects due to the villas' wooded location and noted issues with soundproofing between units.
• Some experiences included delays in check-in procedures or booking discrepancies, with comments on the need for improved general cleanliness.
• A small number of guests mentioned difficulties with navigation using certain map applications or faced rare issues with management interaction.

What guests love

Emirati guests praise the property's beautiful location, surrounded by charming nature and offering serene sea views that provide a sense of peace.

• The prime location amidst stunning nature offers a tranquil atmosphere.
• Direct views of the Black Sea are a standout feature.
• Room cleanliness and the overall beauty of the place were appreciated.

Areas to improve

Despite the beautiful setting, some Emirati guests encountered challenges with limited services and staff, alongside dissatisfaction with the food quality.

• A noticeable lack of services was experienced.
• Accessing the location proved difficult when relying on maps.
• Food quality did not meet expectations relative to the price.

What guests love

Kuwaiti guests highlight the stunning natural views surrounding the property as a standout feature of their stay.

• The panoramic mountain vistas offer a notable visual experience.
• Service provided by a staff member named Ahmed was refined and good.
• The tranquil environment and surrounding nature contribute to relaxation.

Areas to improve

Some Kuwaiti guests encountered challenges with the difficult access to the property, along with observations regarding the villa's condition and certain services.

• The road leading up the mountain is rough and hazardous, making access difficult.
• The hotel manager's conduct was unsatisfactory, involving requests for additional fees.
• The villa lacked cleanliness, featuring only one air conditioner and one bathroom, with old furniture.

Amenities

• Private bathroom
• Picnic area
• Outdoor furniture
• Sun deck
• BBQ facilities
• Terrace
• Garden
• Shared lounge/TV area

Where it is

Helvaci Koyu Helvaci Mahallesi No:24 Akcaabat Trabzon, 61300 Akcaabat, Turkey