Aksular Hotel

What Arab guests said

🌍All ArabsSaudisEmiratisKuwaitisQatarisBahrainisOmanis

What guests love

Arab guests frequently praise the hotel's helpful staff and convenient location, noting its proximity to essential services and attractions.

• The reception and bell staff are consistently noted for their welcoming and cooperative service.
• The hotel's location is appreciated for its closeness to restaurants and shops.
• Breakfast is often described as varied and satisfying for most guests.
• Many guests highlight the cleanliness of the rooms and facilities.

Areas to improve

Some guests report issues with small room sizes and maintenance needs, alongside comments on breakfast variety and soundproofing.

• Rooms, particularly bathrooms, are sometimes described as being quite small.
• Several guests found the breakfast options lacking in variety or quality.
• Concerns are raised about the need for room maintenance and the age of elevators.
• Poor sound insulation between rooms and street noise are noted by some visitors.

What guests love

Saudi guests frequently praise the hotel's convenient location, noting its proximity to essential amenities and attractions, alongside the staff's welcoming and cooperative nature.

• The hotel's strategic location, close to shops and services, is a recurring positive point.
• Staff members are consistently described as helpful, kind, and welcoming.
• Many visitors appreciated the general cleanliness and tidiness of the rooms.
• The breakfast offerings were noted by some as varied and enjoyable.

Areas to improve

Some Saudi guests encountered issues with rooms requiring maintenance or appearing outdated, alongside concerns regarding basic facilities and noise insulation.

• A number of guests reported that rooms and furnishings needed maintenance or appeared aged.
• Several reviews mentioned problems with bathrooms, such as the absence of bidets or poor drainage.
• Some visitors noted weak soundproofing in the rooms, leading to disturbances.
• Concerns were raised about narrow elevators and the small size of some beds.

What guests love

Emirati guests appreciate the hotel's welcoming staff and convenient location, noting the helpfulness and cooperative nature of the team.

• Staff members are cooperative and offer valuable assistance, including early check-in.
• Rooms are clean and comfortable, with some offering ample space.
• The hotel's location is good and provides easy access to city amenities.
• Bookings were sometimes upgraded to include additional meals.

Areas to improve

Some Emirati guests noted areas for improvement regarding breakfast options and room size, alongside concerns about the value for money.

• Breakfast offerings could be enhanced.
• Certain rooms are described as small.
• There were instances where staff did not show respect to guests.
• The price was perceived as not matching the service and cleanliness provided.

What guests love

Kuwaiti guests appreciate the hotel's convenient location near essential services, contributing to a pleasant stay.

• The hotel reception is noted as very welcoming.
• Proximity to services enhances the guest experience.
• Overall positive impressions of the hotel.

Areas to improve

A few Kuwaiti visitors encountered an unpleasant odor issue within their room during their stay.

• A bad smell was reported in one of the rooms.
• This issue detracted from the overall guest experience.

What guests love

Qatari guests appreciate the hotel's convenient location and the friendly service from all staff, finding the prices reasonable.

• The hotel's strategic location offers convenient access.
• Staff members are welcoming and provide good service.
• The pricing offers good value for money.

Areas to improve

Some Qatari guests expressed disappointment with the small size of rooms and bathrooms, alongside issues concerning cleanliness and noise.

• Rooms and bathrooms are limited in size.
• There were concerns regarding cleanliness standards.
• Noise from adjacent rooms was noticeable.

What guests love

Bahraini guests appreciated the attentive service from front desk and bellboy staff, with special thanks for room upgrades. They also enjoyed the hotel's convenient location near restaurants and attractions, alongside a good breakfast offering.

• Friendly and helpful service from reception and bellboy staff.
• Convenient location offering easy access to dining and sights.
• A satisfying breakfast with good options was provided.
• Some guests received room upgrades, enhancing their stay.

Areas to improve

Some Bahraini guests encountered issues with room comfort, citing uncomfortable mattresses and low-quality extra beds. They also reported non-functional room phones, difficulties with reception communication, and minor soundproofing concerns.

• Mattresses and extra beds were found to be uncomfortable.
• Room phones were not working, with reception communication being difficult.
• External noise was noticeable due to weak soundproofing in rooms.
• Certain rooms were noted as being rather small in size.

What guests love

Omani guests frequently praise the hotel's attentive service and the warm, helpful demeanor of the staff, particularly reception. The quality and variety of the breakfast are also highlighted as significant positives.

• Omani visitors highlight the hotel's good and friendly staff service.
• Reception staff are commended for their helpfulness and approachability.
• The breakfast buffet is noted for its good variety and quality.
• The hotel's convenient location is appreciated by guests.

Areas to improve

A segment of Omani guests noted areas for improvement, including the relatively small size of some rooms, occasional unpleasant odors from bathrooms, and concerns regarding sound insulation between rooms.

• Some rooms are described as being on the smaller side.
• Occasional unpleasant odors were reported from the bathrooms.
• Concerns were raised about sound insulation and privacy between rooms.
• The Wi-Fi service was noted as being weak by some visitors.

Amenities

• Toilet paper
• Towels
• Bath or shower
• Slippers
• Private bathroom
• Toilet
• Free toiletries
• Hairdryer

Where it is

Toklu Mah. Sahil Cad. No:371, 61040 Trabzon, Turkey